Job Title: Product Manager UPI Autopay (Paytm App)
Experience: 48 years
About Us: Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the Role:
We are looking for a highly driven and data-oriented Product Manager to own and scale the
UPI Autopay experience on the Paytm App. This role is central to growing Paytms footprint
in recurring payments by building seamless high-performing and innovative products in
collaboration with various TSPs (Technology Service Providers) and internal stakeholders.
Key Responsibilities:
Product Ownership: Drive the vision strategy roadmap and execution for UPI
Autopay on the Paytm App across different use cases (subscriptions billers
investments OTT etc.).
Partner Collaboration: Coordinate with multiple TSPs (for different handles like
@ptsbi @ptaxis @ptyes @ptybl @paytm) to design develop and integrate UPI Autopay flows and features.
Success Rate Monitoring: Work with engineering QA and switch teams to
continuously monitor and improve success rates and reliability of mandate creation and execution.
User Experience: Identify UX gaps and work with design and research teams to
enhance discoverability trust and ease-of-use for UPI Autopay flows.
Data & Insights: Analyze user journeys funnel drop-offs transaction data and feedback to drive data-led product decisions. Define and track key metrics like success rate activation rate drop-offs churn etc.
Market Expansion: Identify new opportunities and segments for UPI Autopay
adoption drive merchant and category-specific customizations and work with GTM teams to grow market share.
Compliance & NPCI Alignment: Ensure product compliance with NPCI UPI Autopay guidelines participate in new NPCI initiatives (like e-mandate on RuPay Credit One time mandates BIMA ASBA etc.) and manage regulatory approvals where required.
What Were Looking For:
48 years of overall experience with at least 3 years in product management.
Prior experience in payments (preferably UPI or recurring payments) is strongly
preferred.
Hands-on experience managing cross-functional teams tech design operationscompliance.
Strong analytical mindset with proficiency in data tools (SQL Mixpanel Looker etc.) and wireframing user journey tools (Figma Whimsical Balsamiq etc)
Ability to manage external partners and vendors (TSP PSPs NPCI) and launch
features in collaboration with growth business and marketing
Excellent communication documentation and stakeholder management skills.
Self-starter who thrives in a fast-paced ambiguous high-growth environment.
Good to Have:
Experience in consumer fintech or large-scale transactional platforms.
Understanding of UPI switch architecture or direct bank integrations.
Exposure to billing/subscription-based products or ecosystems.
Why Join Us
At Paytm you'll be at the forefront of digital payments innovation in India. If you love
building products that touch millions of lives solving complex technical and operational
problems and want to play a key role in shaping the future of UPI Autopay we want to
hear from you!