CRM Database Manager
CRM Database Manager
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Job Description
Join Our Values-Driven Team
EMJ is a values-driven company first and foremost. Were looking for ambitious individuals who take ownership of their professional growth. If youre goal-oriented and driven to succeed wed love to hear from you. Read more about our values below.
The Opportunity
As our CRM Database Manager youll be at the at the centre of our database operations supporting database growth ensuring smooth day-to-day management and delivering insights that help shape our marketing strategy. Youll be the go-to expert for all things HubSpot ensuring our data processes are top-notch and compliant with best practices.
Whats in it for you:
- Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year keeping you covered when it matters most.
- Our Bike to Work scheme helps you save money and stay active on your commute.
- Start with 25 days of holiday plus an extra day for each year of service (up to 30 days!).
- From our legendary Summer Ball to festive Christmas celebrations we love bringing everyone together.
- Enjoy free breakfast and fresh fruit to keep you energized.
- Get the chance to attend amazing events in the Wembley box!
- Take advantage of a 1.5-hour gym lunch and join company clubs including running football board games and chess.
- Our buddy program for new starters ensures you feel at home from day one.
Who you are:
- Combined Experience: You bring a solid background in database marketing CRM management or related roles.
- HubSpot Expertise: You are skilled in HubSpot particularly in segmentation workflows and reporting.
- Analytical Acumen: You possess strong analytical skills and are proficient in using Google Analytics SimilarWeb and other data tools.
- Proactive and Data-Driven: You take a proactive data-driven approach to identify trends and optimise marketing performance aiming for continuous 1% gains.
- Clear Communicator of Insights: You can effectively translate complex data insights into clear and actionable strategies ensuring a positive impact on marketing outcomes.
What youll do:
- Database Growth: Develop and execute strategies to expand the EMJ database including organic growth and paid initiatives.
- Database Management: Own the database maintaining clean data optimising retention and ensuring seamless processes.
- Be Our HubSpot Expert: Ensure database health metrics are maintained manage data workflows and enhance customer journey processes.
- Data Insight & Reporting: Lead marketing dashboard reporting analyse performance metrics and provide optimisation recommendations.
- Business Impact: Use data to identify trends propose solutions and drive better results for both customer and client-facing initiatives.
Key Information:
- Salary: Negotiable
- Reports to: Head of Marketing
- Hours: 8.30am 5pm Mon-Fri
- Working pattern: Up to 2 days flexibility to work from home (FT in office during probation)
- Location: This role is based in our London/Moorgate office
We offer a hybrid work environment balancing office and remote work. To support your training and development during your initial three-month probation this period will be fully office-based five days a week. Following this we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection.
About EMJ
EMJs purpose is to elevate the quality of healthcare globally by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.
At EMJ we believe in
- Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
- Going the extra mile: Always give your best performance this will create a team that is different to anything else full of hard working gold medal winners.
- Entire buy in: Everyone has loyalty to our vision values culture and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.
Find out more about us and careers at EMJ.
Application process:
Your CV will be reviewed by the Recruitment team. If successful we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process one focused on competencies and one on the EMJ values.
Employment Type
Full Time
