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You will be updated with latest job alerts via emailAs the Cash Office Responsible you play a crucial role in ensuring that our back-of-house and cash office are both organised and finely tuned for optimal performance. By maintaining high standards and implementation of correction routines you directly contribute to elevating both direct and indirect customer-service experiences. Your partnership with the management team is key to boosting profitability through smart logistics and efficient store operations. Together were not just running a store but crafting an engaging and profitable store experience.
Key Responsibilities:
Offering customers a high level of service through styling advice product knowledge and store experience
Opening and closing the store and supporting the other members of the management team when required
Processing and banking daily sales
Inputting payroll
Taking ownership of the store audit result and training others on store operations
Receiving and processing deliveries
Overseeing store operations
Replenishment
Being a brand ambassador and providing the best experience for our customers
Qualifications :
For the role of Cash Office Responsible we seek individuals who embody the spirit of Teamwork Cost Conscious and Constant Improvement. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You have the ability to take independent initiative addressing business and customer demands with both efficiency and effectiveness.
What You Need to Succeed:
Knowledge
You understand what makes a great customer experience
Prior retail or customer-facing experience
Fluent in English
Previous knowledge of cash management & payroll entry is an advantage
Motivation
You enjoy working in a team and with customers
You find fulfilment in routine tasks and organising yourself and others
Behaviour
You express your opinions but are willing to accept and contribute to agreed outcomes
You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience
You are self-aware understand that actions have consequences and are respectful and non-judgemental in your interactions
You prioritise efficiently and adapt to sudden changes
You communicate clearly and concisely
You see opportunities to improve everyday processes
Past Achievements
Proven experience in coaching the others on Heath and Safety security routines
Experience in store operation including store opening and closing routines processing deliveries.
Additional Information :
This is afull-time position with a contract of 39 hours a week in our COS store in Leeds. Apply by sending in yourCV in English as soon as possible.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
When you join COS you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including
Inclusion & Diversity
At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges what we perceive as possible and how we choose to relate to our colleagues and customers all over the world therefore all diversity dimensions are taken into consideration in our recruitment process.
Company Description
COS
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements the collection plays meticulous attention to sustainable craftsmanship quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.
Please note this position is offered on a local contract therefore you should have the legal right to work in the UK before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.
Remote Work :
No
Employment Type :
Full-time
Full-time