Product Development Specialist - In Office, Hybrid, Remote
Product Development Specialist - In Office, Hybrid, Remote
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Salary Not Disclosed
1 Vacancy
Job Description
We are excited to announce a new opportunity at Longbridge for a Product Development Specialist to join our team! This role will be instrumental in shaping our products supporting cross-functional initiatives and driving continuous improvement across the organization. This position is designed for a candidate that has strong analytical and organizational skills has a proven ability to manage cross-functional projects and likes to proactively problem solve. This is an exciting chance to make a real impact by influencing product growth supporting post-launch success and collaborating with teams across the business.
Reporting to the Director of Product and Strategic Development the Product Development Specialist assists in managing cross-functional projects and contributing to new and existing product development. Individuals must exhibit strong analytical skills within their assessments strong organizational/time management skills and exceptional communication skills when interacting with all levels of employees within the company.
Primary Job Duties:
- Identify opportunities within target markets to support product enhancements and new product development and portfolio growth.
- Support cross-functional initiatives involving sales marketing capital markets training operations underwriting and IT.
- Manage product lifecycle activities from ideation through implementation ensuring milestones are met.
- Proactively identify project risks and provide practical solutions to maintain timelines.
- Conduct competitive intelligence research and track trends across relevant markets.
- Foster a culture of continuous improvement by recommending enhancements to department processes and outputs.
Key Responsibilities:
- Monitor Product Performance: Track and analyze KPIs adoption rates user feedback and support trends to assess how products are performing in real-world use.
- Drive Continuous Improvement: Identify opportunities for refinement or enhancement based on data customer insights and cross-functional feedback.
- Manage Post-Launch Roadmap: Collaborate with sales IT marketing and operations to prioritize and execute post-launch updates or fixes.
- User Feedback Loop: Establish structured channels to collect and interpret feedback from users customer service sales and partners.
- Issue Resolution: Proactively identify post-launch issues and coordinate solutions with technical and business teams to minimize user friction and risk.
- Training and Enablement: Support internal teams (e.g. sales customer support) with updated product knowledge documentation and FAQs based on whats learned in the field.
- Stakeholder Communication: Deliver regular reports and presentations to leadership outlining product performance lessons learned and next steps.
- Cross-Functional Collaboration: Partner closely with marketing operations and engineering to ensure alignment on priorities and resource allocation.
Qualifications :
Required Experience:
- 5 years of relevant experience preferably in the mortgage or reverse mortgage market.
- Strong written and verbal communication skills including experience managing cross functional projects.
- Exceptional attention to detail and commitment to producing high-quality work.
- Demonstrated problem-solving ability and innovative thinking.
- Strong organizational and time management skills; able to manage multiple priorities.
- Ability to influence decisions and build consensus across levels and functions.
- Excellent communication and project management skills
- Proven ability to translate feedback into actionable improvements
- Highly collaborative and able to work across departments
- Detail-oriented and organized with a focus on execution and results
- Strong analytical skills comfortable with metrics dashboards and basic data tools (ie. Excel Tableau etc.)
Additional Information :
- Full benefits
- 401(k) with company match
- Paid time off
- Working in a growing and dynamic industry
- LBF is an EEO/AA/Vet/Disabled Employe
- Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites set the estimated salary not Longbridge Financial.
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Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
