Chief Technology and Information Officer (CTIO) - Believ
Chief Technology and Information Officer (CTIO) - Believ
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Job Description
At Believ formerly known as Liberty Charge were committed to sustainable transport being accessible to everyone. Were a Charge Point Operator (CPO) on a mission to create the UKs most reliable electric vehicle charging network that doesnt cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging and achieving cleaner air for all is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable high quality charging networks at pace at scale and at zero cost.
We offer all the advantages of being a scaleup business but with the added security and longterm backing from wellknown parents Liberty Global (who also own our delivery partner Virgin Media O2) and Zouk Capital (who manage the Governments Charging Investment Infrastructure Fund).
Youll be joining this exciting journey at the start of our scaleup phase and working with us to hit the ambitious targets our shareholders have set. Youll become part of a passionate and supportive team in a fastpaced dynamic and resultdriven environment.
About the role:
As a core member of the Senior Leadership team the CTO will set the technology vision grow and manage teams to build scalable platforms identify and adopt the right hardware embed effective workflow management systems and develop high quality data analytics and reporting. The CTIO will also champion investment and innovation to support the companys expansion across new markets.
Key Responsibilities:
The CTIO will have three main responsibilities:
Development and maintenance of excellent and integrated workflow management enterprise support and data analytical systems that help manage the business Development deployment and continuous improvement of our Charge Point Management System (CPMS) which manages our charge point network. Product Development selection and integration of hardware and software products that give our customers what they need and provides excellent customer experience
To achieve these headline tasks the individual will need to be an excellent team player and manager of people be capable of identifying and presenting plans and tasks for the business without being asked and have fantastic technology skills. Within this framework the CTIO provide leadership and ownership of the following:
- Technology Strategy & Vision:Define and execute a technology roadmap that supports scaling EV charging networks hardwaresoftware integration asset management workflow management systems reporting and customer experience excellence.
- Infrastructure Innovation:Oversee the design deployment and optimization of CPMS (Charge Point Management System) charging hardware energy management systems (EMS) grid integration and software platforms.
- Team Leadership:Build and lead a crossfunctional team of engineers product developers and IT specialists across hardware software and network operations.
- System Scalability:Ensure all systems (hardware software mobile apps energy management tools) are secure reliable and scalable to support rapid geographic and customer growth.
- Energy & Grid Integration:Lead initiatives around smart charging vehicletogrid (V2G) technologies renewable energy integration and dynamic load management.
- Customer Platforms:Drive the development of customerfacing mobile apps web portals and payment systems for a fantastic customer experience.
- Partnerships & Standards:Collaborate with technology vendors vehicle OEMs utility companies and regulatory bodies to ensure interoperability compliance with evolving standards (OCPP ISO 15118 etc.) and industry leadership.
- Data & Cybersecurity:Establish strong cybersecurity protocols for IoT networks ensure compliance with data privacy regulations (GDPR CCPA) and leverage analytics for operational improvements
- R&D Leadership:Identify and invest in emerging technologies (e.g. V2G smart grid integration AIdriven predictive maintenance) to maintain a competitive edge.
- Budget & Supply Chain Management:Own the technology budget and manage relationships with hardware suppliers SaaS vendors and software development partners.
- Company Leadership: lead the broader organisation as a member of the SLT rolemodelling the expected behaviours facing into businesswide communication and engagement plans contribution and representation at Board meetings and responsibility over the effectiveness of collaboration across the business.
Qualifications and Experience:
- High Quality degree in computer science engineering physics maths or related discipline
- 10 years of experience in technology leadership roles ideally in an SME scaleup environment.
- Understanding of EV charging hardware backend networks cloud infrastructure IoT communication protocols (OCPP MQTT) and energy management systems would be beneficial but not essential
- Experience with cybersecurity data privacy laws and missioncritical infrastructure.
- Handson technical expertise across software development network architecture and hardware integration.
Skills/Capabilities:
- Strong data/analytical skills
- Customer focus
- Excellent leadership organizational and communication skills who can work and lead collaboration with the dev team and the SLT.
- Strategic thinker who can translate bigpicture goals into operational action.
- Resilient selfstarter
- Adaptable
- Entrepreneurial
Benefits:
- Competitive salary and bonus scheme
- 25 days annual leave plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year*
- Access to wellbeing and mental health benefits such as the Calm app personal medical insurance critical illness cover dental optical & travel insurance income protection and life assurance
- Pension contribution matched up to 10%
- Access to our car benefit scheme and cycle to work scheme
- Access to our online learning platform to continue to develop and grow your career with us.
- 24 hours a year Volunteer Time Off to support causes that are important to you
- Virgin Media / O2 discounts and offers
- Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds)
- Enhanced parental leave policies
Location:
The business is currently based in our office in Southwark. The position is full time hybrid with 3 days (Tuesday Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Chief
Employment Type
Full-Time
