Director, Regional Engagement
Director, Regional Engagement
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$ 105000 - 110000
1 Vacancy
Job Description
Director Regional Engagement
The USC Alumni Association is seeking a thoughtful strategic and relationshipfocused Director Regional Engagement to help lead the next chapter of regional alumni connection and community building. Reporting to the Executive Director Alumni Engagement the Director will shape and launch a modernized regional chapter model that deepens engagement and broadens access for alumni across the country. This effort is part of USCs postCentennial vision to cultivate a more welcoming and innovative approach to lifelong alumni involvement.
The ideal candidate is a collaborative leader and strategic thinker who excels at building relationships navigating complex organizational systems and translating ideas into action. With a passion for alumni engagement and a strong understanding of regional dynamics the Director will drive programming and partnerships that align with university priorities while honoring the rich Trojan traditions that unite the global alumni community.
The Director will play a key role in evolving how alumni connect with each other and the universityensuring every Trojan feels welcomed valued and inspired to stay involved no matter where they live.
This is a hybridfixed position under our current work arrangement plan with the expectation of an onsite presence for 3 days/week on the University Park Campus. Late nights weekends and travel are required for this position.
University Advancement is committed to nondiscrimination and equal opportunity for all where all advancement staff and our stakeholders have the opportunity to connect belong and grow while supporting the University of Southern Californias mission values and goals.
Responsibilities
Strategic Direction (40%)
Oversee the development implementation and launch of a new regional chapter model that encourages broader alumni participation across diverse geographies backgrounds and experiences.
Design and execute innovative communityfocused alumni programs and events that align with USCs mission and reflect the needs and interests of alumni across various regions including but not limited to Scend Offs ReSCeptions and USC Day of SCervice.
Create strategies for enhancing alumni involvement increasing attendance at events fostering volunteer leadership and encouraging lifelong relationships with USC.
Volunteer & Program Management (30%)
Actively recruit manage and train alumni volunteers for leadership positions within the regional networks that represent the full spectrum of the overall alumni body.
Establish policies standard operating procedures goals metrics and other key performance indicators to measure the ongoing effectiveness and impact of the program.
Create and manage systems for communicating effectively with volunteer leadership that ensures compliance encourages collaboration and sharing across regions and leads to continuity of the program.
Ensure all volunteers are stewarded and thanked appropriately for their level of service that is consistent across our programs.
Conduct endofyear program and volunteer evaluations including volunteer surveys to ensure we meet the needs of our volunteers and goals of our program.
Develop and maintain relationships with key volunteer leadership support the Board of Governors committees and identify opportunities to grow the USCAA volunteer and engagement pipeline
Leadership & Program Management (30%)
Manage a team of regional engagement staff providing management advice support and guidance of the daytoday operations. Hire and train staff as appropriate in the areas of volunteer management event strategy and planning communications and budgeting.
Participate in event planning and debriefs goal setting and benchmarking
Manage and evaluate team budgets policies and procedures.
Ensure all volunteers are coded in the database to ensure proper tracking and building of a volunteer pipeline.
Work closely with annual giving major and planned giving to increase the donor pipeline through referrals and activation of alumni volunteers.
Minimum Qualifications
Bachelors degree.
Combined experience/education as substitute for minimum education.
Minimum of five years of professional experience in alumni engagement and program management or related function/field.
Excellent written and oral communication skills. Ability to prepare clear and concise reports and deliver formal presentations to senior management and other audiences.
Proven track record of successfully managing regional programs events and volunteers
Possess a strong track record of working with teams to envision and execute strategic initiatives that will increase engagement and philanthropic support.
Ability to juggle a vast quantity of incoming information interruptions and inquiries with a high level of professionalism and tolerance for ambiguity.
Demonstrated ability to serve different audiences and to work to build consensus among team members; excellent skills to advise and consult management on all aspects of communications including dealing effectively with sensitive or complex issues of information.
Proficiency with Salesforce or other CRM and the Microsoft suite of applications as well as other applications programs and databases; demonstrated experience with web and new media technology.
Preferred Qualifications
Masters degree
Advanced knowledge of current affairs and issues in higher education with ability to quickly and thoroughly understand the changing higher education landscape
Strong analytical and problemsolving skills. Strong project/program management skills with demonstrated effectiveness in data analysis critical thinking creative problem solving consulting facilitation negotiating influencing people leadership and strategic decisionmaking skills.
Thorough knowledge of market research and of current/emerging marketing trends and best practices including digital strategies/technologies.
In addition the successful candidate must also demonstrate through ideas words and actions a strong commitment toUSCs Unifying Valuesof integrity excellence community wellbeing open communication and accountability.
Required Documents
Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
Compensation and Benefits
The budgeted salary range for this position is $105000 $110000. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer alignment federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.
To support faculty and staff wellbeing USC provides benefitseligible employees with a broad range of benefits and perks to help protect their and their dependents health wealth and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USCs comprehensive benefitshere.
Minimum Education: Bachelors degreeAdditional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 5 years
Additional Experience Requirements: Combined experience/education as substitute for minimum work experience
Minimum Skills: Experience in development maintaining meaningful relationships with a wide variety of internal/external stakeholders. Ability to selfmanage prioritize work assignments and manage multiple deadlines. Experience maintaining and interpreting large datasets and database systems. Excellent planning organizational and interpersonal skills. Detail oriented with excellent written and oral communication skills. Proficient in Microsoft Office.
Preferred Education: Bachelors degree Business Administration Or Bachelors degree in related field(s)
Preferred Experience: 5 years
Preferred Skills: Development experience in higher education. Experience in management/leadership roles. Volunteer experience in fundraising campaign or nonprofit environments. Experience with email marketing website development/coding and Adobe Creative Suite. Extensive customer service experience. Fluent in one or more language in addition to English (e.g. Spanish).
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213)or by email at. Inquiries will be treated as confidential to the extent permitted by law.
- Notice of Nondiscrimination
- Employment Equity
- Read USCs Clery Act Annual Security Report
- USC is a smokefree environment
- Digital Accessibility
If you are a current USC employee please apply to thisUSC job posting in Workday by copying and pasting this link into your browser:
Experience:Director
Employment Type
Full-Time
Key Skills
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