Industry: Microfinance Institution (MFI)
Job Summary:
Our client a wellestablished Microfinance Institution (MFI) is seeking a Head of Administration & Marketing to lead and enhance both their administrative operations and marketing strategy. This is a key leadership role responsible for driving efficiency in office management and delivering impactful marketing initiatives aligned with the institutions growth goals.
Main Responsibilities:
Administrative Leadership
- Establish and implement office policies systems and procedures to ensure operational efficiency.
- Oversee budgeting procurement and expense tracking for admin and marketing teams.
- Manage office facilities maintenance and new branch setups.
- Supervise vendor contracts memberships and service agreements.
- Ensure effective asset management and infrastructure upkeep.
- Lead mentor and motivate the administration team.
- Handle other tasks as assigned by management.
Marketing Strategy & Execution
- Develop and implement marketing strategies that align with business growth.
- Conduct market research to track trends customer needs and competitor activity.
- Plan and manage campaigns across traditional and digital channels.
- Oversee the creation of marketing content (brochures posters digital assets).
- Organize promotional events and product launches.
- Track campaign performance and recommend improvements.
- Support branding and visibility initiatives.
Main Requirements: