Admin Support Specialist
Admin Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Administrative Support Specialist
Location: Remote (Philippinesbased)
Schedule: Must overlap with Australian business hours
Compensation: Competitive (Abovemarket rates available for the right candidate)
Reports To: Operations Manager
About the Role
We are hiring an organized and proactive Admin Support Specialist to help streamline operations and ensure customer satisfaction. You will manage key backend tasks including building approvals coordination of portable delivery/installations and consistent customer updates. This role is critical to maintaining smooth daytoday operations.
Key Responsibilities
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Coordinate and track building approval processes for portable buildings
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Manage delivery and installation scheduling with customers and suppliers
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Communicate updates and next steps to customers through phone email and text
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Answer incoming calls through a digital phone number during working hours
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Support customer service workflows through CRM (Fusion AMS Pro)
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Escalate issues or delays promptly to the operations team
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Maintain records and documentation related to each project
Qualifications
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2 years of admin or operations support experience (logistics/scheduling a plus)
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Strong written and verbal communication skills in English
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Comfortable answering phones and speaking with customers
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Techsavvy and able to learn new systems (Fusion AMS Pro training provided)
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Detailoriented organized and dependable
Ideal Candidate Profile
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Based in the Philippines with reliable internet and a quiet work setup
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Able to work Australian business hours (some flexibility)
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Experience handling multiple admin tasks simultaneously
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Thrives in structured processdriven environments
Employment Type
Remote
Company Industry
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
