Contracts Manager, Customer Trust
Contracts Manager, Customer Trust
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 68400 - 146300
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
Come join the Amazon Legal team in helping to protect our store and meaningfully impact our customers every day! We are looking for a talented techsavvy legal professional to support the WW Customer Trust team. Our vision is for Amazon to be the most trustworthy place for customers to shop as well as the best place for our selling partners and brands to grow their businesses.
We are looking for a Contracts Manager to support all of WW Customer Trusts contracting needs and drive programmatic projects across the WWCT Legal teams. In this role you will interface directly with our business partners and legal team members to support a broad array of exciting initiatives manage relationships with key external partners solve problems for our customers manage programs for regulatory compliance and prelitigation disputes and drive teamwide goals. You will also have the opportunity to develop scalable AI tools to simplify legal systems and processes and improve service for our internal customers.
This role requires both legal expertise as well as a curiosity and willingness to develop and manage legal programs such as regulatory compliance initiatives prelitigation disputes and other proactive projects driven by the Legal team. This will require the candidate to possess strong program management skills with a focus on leveraging technology advancements to invent on behalf of our customers.
A successful candidate will:
Work efficiently and independently
Manage high volumes of tasks and projects with little guidance
Think creatively and be proactive in solving problems
Be conversant in new technologies software systems and mechanisms
Have great organization skills
React with appropriate urgency to situations and events that require a quick response or turnaround
Be clientservice oriented
Have the ability to work across functions and easily switch gears
Key job responsibilities
Identifying business and legal stakeholder needs and key performance indicators (KPIs);
Developing holistic project plans including securing resources scoping efforts setting and reporting on project milestones shepherding testing and managing delivery;
Applying process improvement methodologies and driving efficiencies; and
Looking for opportunities to audit improve system quality and achieve operational excellence.
5 years of contracts management paralegal or other comparable experience within a law firm or legal department
Bachelors degree
5 years experience reviewing drafting and negotiating the legal terms of a broad range of standard commercial contracts
Ability to demonstrate sound judgment even in ambiguous situations
Ability to work independently while being able to contribute successfully to crossfunctional teams
Excellent organizational skills ability to manage multiple projects at once follow through and meet deadlines
Strong written and oral communication skills
Strong analytical and computer skills
Common sense great judgment and a good sense of humor
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68400/year in our lowest geographic market up to $146300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are looking for a Contracts Manager to support all of WW Customer Trusts contracting needs and drive programmatic projects across the WWCT Legal teams. In this role you will interface directly with our business partners and legal team members to support a broad array of exciting initiatives manage relationships with key external partners solve problems for our customers manage programs for regulatory compliance and prelitigation disputes and drive teamwide goals. You will also have the opportunity to develop scalable AI tools to simplify legal systems and processes and improve service for our internal customers.
This role requires both legal expertise as well as a curiosity and willingness to develop and manage legal programs such as regulatory compliance initiatives prelitigation disputes and other proactive projects driven by the Legal team. This will require the candidate to possess strong program management skills with a focus on leveraging technology advancements to invent on behalf of our customers.
A successful candidate will:
Work efficiently and independently
Manage high volumes of tasks and projects with little guidance
Think creatively and be proactive in solving problems
Be conversant in new technologies software systems and mechanisms
Have great organization skills
React with appropriate urgency to situations and events that require a quick response or turnaround
Be clientservice oriented
Have the ability to work across functions and easily switch gears
Key job responsibilities
Identifying business and legal stakeholder needs and key performance indicators (KPIs);
Developing holistic project plans including securing resources scoping efforts setting and reporting on project milestones shepherding testing and managing delivery;
Applying process improvement methodologies and driving efficiencies; and
Looking for opportunities to audit improve system quality and achieve operational excellence.
5 years of contracts management paralegal or other comparable experience within a law firm or legal department
Bachelors degree
5 years experience reviewing drafting and negotiating the legal terms of a broad range of standard commercial contracts
Ability to demonstrate sound judgment even in ambiguous situations
Ability to work independently while being able to contribute successfully to crossfunctional teams
Excellent organizational skills ability to manage multiple projects at once follow through and meet deadlines
Strong written and oral communication skills
Strong analytical and computer skills
Common sense great judgment and a good sense of humor
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68400/year in our lowest geographic market up to $146300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
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