Were looking for someone who understands the heart of online communities and knows how to nurture them. If youre passionate about Minecraft fluent in Discord culture and ready to create a space where players feel heard welcome and excited to return we want you on our team.
This position starts as an unpaid volunteer role with the potential to develop into a paid contractor position.
Tasks
- Manage day-to-day interactions on Discord forums and social media channels to foster a welcoming safe community
- Monitor and moderate player discussions enforce community guidelines and escalate issues as needed
- Collect organize and relay player feedback to internal teams to inform development and content decisions
- Coordinate community events announcements and engagement initiatives in collaboration with other teams
- Support onboarding and training of new moderators and community volunteers
- Maintain clear transparent communication with the player base regarding updates rules and server news
- Track community sentiment and engagement metrics to identify trends and improvement opportunities
- Assist in creating content for social media and official communications when needed
Requirements
- Proven experience managing online communities ideally in gaming or Minecraft related environments
- Strong communication skills with the ability to engage positively and professionally with a diverse player base
- Deep understanding of Minecraft community culture player expectations and common challenges
- Experience using Discord and other community platforms (forums social media) for moderation and engagement
- Ability to handle player feedback moderate discussions and resolve conflicts with empathy and fairness
- Comfortable collaborating closely with developers content creators and moderators
- Organized and proactive able to manage daily community needs while contributing to long-term engagement strategies
- Basic knowledge of moderation tools and workflows; experience with bots and permissions a plus
- Fluency in German (written and spoken) is required; English proficiency is a plus
- Expected availability of around 1015 hours per week with flexibility
Benefits
- A unique opportunity to shape the community experience of a brand-new Minecraft network
- Full access to internal communication platforms moderation tools and community management resources
- Dedicated servers and channels tailored for efficient community engagement and event coordination
- Clear guidelines feedback loops and project management tools to support your daily work
- Close collaboration with a motivated and skilled team of developers content members QA and moderators
- A motivated and friendly staff team that values communication transparency and respect
- Fully remote work from anywhere
Were building a diverse and inclusive team culture. Regardless of background gender identity or orientation whether youre a volunteer or paid contributor you are welcome here. Always.