Enrolments Officer
Enrolments Officer
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$ 80000 - 90000
1 Vacancy
Job Description
Who are we
AtMini Masterminds were not your average early learning provider. We believe in setting a new standard in early education with exceptional environments a deep commitment to lifelong learning and a team who genuinely love what they do. Now were on the lookout for an Enrolments Officerwho brings passion performance and people leadership to the forefront.
The Opportunity
As our Enrolment Officer youll oversee our dynamic enrolments and family engagement team. Youll be responsible for driving occupancy across our network of early learning centres leading with a strong sales mindset and coaching your team to consistently deliver exceptional parent experiences. This is a key role that combines strategy people development and resultsdriven action.
What Youll Be Doing
- Leading mentoring and motivating a team of enrolment specialists
- Coaching team members in enquiry conversion objection handling and followup strategies
- Setting and monitoring performance targets supporting each team member to achieve their KPIs
- Collaborating with Marketing and Operations to align on occupancy goals and lead generation efforts
- Reporting on conversion data and identifying areas for continuous improvement
- Being the goto expert in family engagement and enrolment excellence
- Managing all enrolment enquiries applications and waitlists
- Building strong relationships with families and ensuring exceptional customer service
- Collaborating with Centre Directors to optimize occupancy levels
What Were Looking For
- Proven sales experience ideally in education childcare or servicebased industries however will consider all sales backgrounds
- Minimum 3 years experience coaching or leading a team
- Experience in enrolments customer service or administration within the childcare/early learning sector
- A resultsoriented leader who thrives on targets and brings out the best in others
- Excellent communication and relationshipbuilding abilities empathy and objectionhandling skills
- Experience working with CRM systems
- Knowledge of childcare regulations and enrolment processes (preferred)
Why Join Mini Masterminds
- Work with an inspiring brand thats reimagining early learning
- Be part of a collaborative fun and highperforming team
- Make a real difference in the lives of children and their families
- Competitive salary and incentive structure
- Career development and training opportunities
How to Apply
ClickAPPLY or contact Kat on (02)or email with your resume.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
