Post Office Coordinator (Based at Wadeye, Northern Territory)
Post Office Coordinator (Based at Wadeye, Northern Territory)
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Job Description
About Us:
The West Daly Regional Council covers 14000 square kilometres and is located about 300 to 420 kilometres southwest of Darwin. The area is mainly rural with three Indigenous communities at Peppimenarti Nganmarriyanga and Wadeye which are managed by West Daly Regional Council (Council).
Councils vision is to work together to make a difference in the community by creating places that are respectful peaceful and safe. The mission of Council is to walk alongside culture country and people to build a stronger community and does it by working together creating real opportunities and providing services and facilities that everyone can use.
Position Summary:
The Post Office Coordinator is primarily responsible for managing the daytoday operations at the Licenced Post Office (LPO) in Wadeye under the direction of the Community Services Manager.
The key duties of this role include but are not limited to:
- Demonstrated high level interpersonal verbal and written communication skills.
- Reconcile LPO registers record and balance daily transactions.
- Maintain financial or account records for the LPO.
- Weigh letters and parcels compute mailing costs based on type weight and destination and affix correct postage.
- Weigh parcels to determine shipping and postal costs.
- Obtain signatures from recipients of registered or special delivery mail.
- Obtain written authorisation to perform activities.
- Register certify and insure letters and parcels.
- Sell and collect payment for products such as stamps prepaid mail envelopes and money orders.
- Check mail to ensure correct postage is calculated.
- Inspect suspect packages and letters inline with LPO policies.
- Verify shipping documentation.
- Explain regulations policies or procedures of Australia Post.
- Complete forms regarding changes of address or theft or loss of mail or for special services such as registered or priority mail.
- Sort incoming and outgoing mail according to type and destination by hand or by operating electronic mailsorting and scanning devices.
- Undelivered parcels secured away and perform security compliance measures outlined by Australia Post policies and procedures.
- Answer questions regarding mail regulations and procedures postage rates and post office boxes.
- Provide customers with assistance in filing claims for mail theft or lost or damaged mail.
- Respond to complaints regarding mail theft delivery problems and lost or damaged mail filling out forms and making appropriate referrals for investigation
- Selling of merchandise.
- Point of Sale systems and procedures including operation of Registers.
- Processing receipt/dispatch documentation.
- Supervisor and monitor staff in a crosscultural environment with specific reference to developing the capacity of local aboriginal people.
- Conduct employees Performance Appraisals as per the Councils Performance Management process.
- Ensure that Workplace Health & Safety regulations set by Council are adhered to.
- Other duties as directed by the Community Services Manager.
About You
To be successful in the role you must have:
- Demonstrated administrative and customer service experience.
- Experience with Microsoft Office Suite and the ability to utilise a range of other computer programs to produce reports and correspondence.
- Excellent organisational skills with ability to set priorities and meet deadlines.
- Welldeveloped oral and written communication skills.
- Current National Criminal History Check.
- Working with Children (OCHRE) Card.
Why Join Our Growing Team
- Generous salary from $94352 to $99977 based on experience and qualifications
- 11.5% Superannuation
- A generous relocation package up to $5000 subject to Council Relocation Assistance Policy
- Generous leave entitlements including six weeks annual leave
- 1 additional public holiday for NAIDOC day dedicated to Council staff
- Flexible working arrangements subject to CEOs Approval
- Excellent work/life balance giving you the opportunity to explore this iconic region and much more!
We strongly encourage Aboriginal and Torres Strait Islander to apply for this role.
WDRC is committed to providing quality services and fostering a prosperous and sustainable future for the region. Join our team and contribute to building strong safe and healthy communities.
Important Information:
- Only candidates with the right to work in Australia will be considered.
- Applications are assessed on a rolling basis and the suitable applicants may be interviewed as they apply.
- The position may be filled/advertisement may be closed prior to the closing date if the suitable candidate is identified.
- Our recruitment process involves several checks including but not limited to criminal history as well as verification of qualifications licenses and righttowork status.
- Applications Close: 25 May 2025
To apply please submit your resume online via the apply button. Applications submitted by other methods will not be considered.
Please contact our People and Culture team at for the Position Description or for any further information.
Required Experience:
IC
Employment Type
Full-Time
