Reservations Coordinator
Reservations Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a Reservations Coordinator to join our team at Latitudes Restaurant. The Reservations Coordinator position is responsible in assisting in the efficient operational functions of the restaurant restaurant bar & lounge and special events. The Reservations Coordinator will provide efficient and legible service to all guests in a professional manner in harmony with the restaurants service standards.
Compensation & Benefits for Reservations Coordinator:
The Reservations Coordinator is eligible to receive a competitive salary commensurate with experience in the field.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
Responsibilities for the Reservations Coordinator:
- Answer Phone calls reply to emails check & answer phone messages
- Handle communication with large parties
- Maintain accurate records of guest bookings including special requests dietary restrictions and event details.
- Monitor reservation system to manage table assignments and optimize seating capacity.
- Confirm modify or cancel reservations as requested.
- Communicate reservation details to the frontofhouse team kitchen staff and management.
- Address reservation conflicts or discrepancies promptly and professionally.
- Resolve guest complaints related to reservations or seating arrangements.
- Communicate effectively with staff to ensure a smooth dining experience for all guest
- Other duties as assigned
Requirements for Reservations Coordinator:
- A High School Diploma or equivalent is preferred
- 1 year in related field of restaurant banquets and hospitality is preferred
- Stand and walk for extended periods of time
- Ability to handle physical activity including bending lifting up to 2530 pounds and other strenuous activities
- Must maintain a high level of enthusiasm and dedication to the guest experience
- Availability to work all shifts weekends and holidays as needed
At the Opal Collection we are committed to providing equal employment opportunity and no individual is discriminated against on the basis of race religion color gender age national origin sexual orientation veteran status disability genetic information service in the uniformed services or any other classification protected by applicable federal state or local law.
Required Experience:
IC
Employment Type
Full-Time
