Event Registration Coordinator (On-Site) | EU / UK (m/f/d)
Event Registration Coordinator (On-Site) | EU / UK (m/f/d)
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Job Description
HYROX - The World Series of Fitness Racing is a global sports event series which was founded in Germany in 2017. In our past 24/25 season we have grown into a global movement spanning 5 continents.
DESCRIPTION
To support our growing Ticketing & Marketing team we are looking for a committed full-time Events Registration Coordinator (On-Site) (m/f/d) to join our HYROX EU Event team.
In this role you are responsible for jointly ensuring a smooth delivery of event day operations working as part of the on-site team to ensure a seamless registration experience for all participants. Youll be responsible for overseeing the entire registration process from equipment setup to staff coordination pre-registration to event day registration ensuring that all procedures are aligned with company policies and event Terms & Conditions. You should be highly organised with the ability to problem solve on your feet. You will be traveling a lot and have the opportunity to attend many of our HYROX Events throughout Europe.
KEY DUTIES & RESPONSIBILITIES
- Oversee the full registration process from pre-registration to setup and breakdown
- Troubleshoot on-the-spot registration or ticketing issues in a calm customer-focused manner
- Brief supervise and support a team of registration staff/volunteers to ensure consistent service levels
- Ensure all registration hardware (laptops scanners printers tablets) is set up correctly and functioning
- Enforce registration policies and T&Cs when dealing with late arrivals missing tickets waivers or disputes reporting any major deviations or incidents to the Event Operations Lead
- Liaise with event production ticketing and logistics teams to resolve complex problems collaboratively
- Attend 12-14 HYROX EU events per season.
SKILLS & EXPERIENCE
- Proven experience in event operations preferably in a registration or front-of-house role
- Tech-savvy and confident using registration platforms hardware and ticketing tools
- Proficient in Google Workspace (Docs Sheets Drive etc.)
- Calm under pressure with a solutions-first mindset
- Strong communicator with excellent conflict resolution skills
- Able to liaise effectively with multiple departments on-site (operations tech logistics customer service)
- Highly organised with strong attention to detail
- UK-based with a valid work visa and the ability to travel.
BENEFITS & COMPENSATION
- Competitive holiday & PTO plans
- Private healthcare cover
- Fun team environment
- Combine traveling with working
- Chance to grow with the biggest current fitness trend
Interested Then were looking forward to your online application. Just upload your CV and answer our questions in the application form. Your contact is Isabelle (HYROX People).
Employment Type
Full Time
