Director of Key Accounts
Director of Key Accounts
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GBP 80000 - 90000
1 Vacancy
Job Description
About a career with Elis
We are seeking a highcalibre Director of Key Accounts to lead the strategic direction growth and retention of our national accounts portfolio. This is a leadership role suited to someone who can blend strategic oversight with operational depth and is as comfortable in the boardroom as they are on the ground with clients and teams.
You will lead a team of experienced Key Account Managers and take responsibility for a portfolio of highvalue contracts across the UK you will encourage a collaborative culture across functional heads and Csuite stakeholders while ensuring we continue to deliver exceptional service and customer value.
Your Mission at Elis
- Leadership & Development: Lead coach and mentor a highperforming team; instil accountability a growth mindset and collaboration.
- Strategic Account Leadership: Support the Key Account team drive performance across national accounts ensuring strong service delivery profitability and longterm growth.
- Growth within Existing Accounts: Identify and execute upsell and expansion opportunities and proactively manage risk and retention strategies with the team.
- CustomerCentric Engagement: Build compelling value propositions; lead highimpact and high risk customer negotiations that balance commercial outcomes with customer satisfaction.
- Operational & Commercial Integration: Partner closely with operations to align service delivery with contractual commitments; not just commercialfully integrated thinking.
- Financial Ownership: Full P&L responsibility for a multimillion pound budget; manage forecasting financial modelling and the impact of customer demands on margin.
- DataDriven: Interpret complex data model commercial scenarios and deliver a narrative that inspires both customers and internal teams.
- Stakeholder Collaboration: Act as a linchpin across the businessdriving alignment with GMs senior leadership and crossfunctional teams.
- Project Management: Oversee the delivery of strategic customer initiatives and projects ensuring scope timelines and commercial objectives are met.
- Debt DSO & Contract Oversight: Ensure tight control over contract performance cash flow and service delivery KPIs.
What will make you stand out
- Proven experience leading national or key accounts in a serviceled business.
- Strong strategic and operational acumenyou can zoom in and out as needed.
- Excellent negotiation and commercial judgement with a strong understanding of P&L and budgetary control.
- Advanced Excel skillscan interpret data and model complex scenarios.
- Inspirational leadership align diverse stakeholders and bring people on the journey.
- Demonstrable ability to coach and develop teams to high performance.
- High adaptability in communication styleinfluences effectively across all levels.
- Strong project and contract management background.
- Deeply customerfocused with a passion for building lasting partnerships
Whats on offer
- 33 Days Holiday
- Car Allowance
- Company Pension
- Employee Assistance Programme
- Life Assurance
- Private Medical
- Marketleading package OTE c110000
- Comprehensive package including:
- Pension
- Healthcare
- Performancelinked incentives
Interested
Then apply online! Your contact person:
UK Recruitment Manager
Tel:
Required Experience:
Director
Employment Type
Full-Time
