Amazons International Stores Communications team is seeking a strategic communications professional to support our EMEA APAC and LATAM regions.
This role focuses on two key programs: Prime and Delivery Experience serving as a central topic specialist to improve customer perception of Amazon Primes value proposition and Amazons convenient and reliable delivery experience.
You will collaborate with global teams to develop and execute strategic communications initiatives across multiple geographies. Working at the intersection of consumer engagement and business operations youll help shape narratives that resonate with diverse audiences while maintaining Amazons high standards for clear impactful communication.
Key job responsibilities
Develop and adapt communications strategies across EMEA APAC and LATAM regions in partnership with topic leads
Execute strategic communications programs with incountry teams globally
Plan implement and measure multichannel consumer campaigns
Provide communication guidance on risk mitigation and media messaging to business teams
Manage crisis communications and reactive issues
Lead agency relationships and work strategically with our central international agency partners on comms activations
Create improve and maintain standardized communication resources and best practices
You will drive strategic planning for proactive campaigns create compelling messaging and collaborate crossfunctionally to leverage business insights. The role includes managing communications during business changes developing toolkits for international PR teams and supporting executive communications through various channels.
A day in the life
In this role you will drive strategic planning for proactive campaigns and announcements creating compelling narratives that resonate across diverse markets. By collaborating crossfunctionally youll leverage key business insights to inform and enhance our communication strategies. Your responsibilities will extend to managing sensitive issues and developing reactive communication plans during business experiments. Youll create comprehensive toolkits that empower international PR teams to tell localized stories effectively. Additionally youll play a crucial role in supporting executive communications across various channels including script writing copy writing for social media. Your work will directly influence how Amazons Prime and Delivery Experience programs are perceived by millions of customers worldwide.
Experience in professional communications or public relations
Demonstrated ability to manage multiple projects while maintaining attention to detail
Experience in developing and executing communication strategies
Bachelors degree
Experience in international or multimarket communications
Track record of successful agency management
Experience in retail or ecommerce communications
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