drjobs Claims Advisor – Industrial Deafness

Claims Advisor – Industrial Deafness

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1 Vacancy
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Job Location drjobs

Sydney - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Claims Advisor Industrial Deafness

Job No: 676001

Sydney Inner Suburbs & CBD Sydney Outer Suburbs Newcastle

Permanent Full Time

Insurance

Pay Band 3

Claims Advisor Industrial Deafness
Sydney / Newcastle

Are you passionate about providing exceptional service and support to injured workers and stakeholders Were looking for a motivated Claims Advisor to join our Industrial Deafness team in Workers Compensation.

About the Role:

As a Claims Advisor you will manage a portfolio of Industrial Deafness workers compensation claims ensuring the efficient handling and resolution of claims while providing excellent customer service. This role offers the opportunity to work with internal and external stakeholders develop strong relationships with providers and work collaboratively with thirdparty providers legal panel providers and corporate clients to support the claims process.

Key Responsibilities:

  • Manage a portfolio of Industrial Deafness workers compensation claims.
  • Provide timely updates and resolution of claims in line with Service Level Agreements (SLA).
  • Build and maintain strong relationships with stakeholders including injured workers employers brokers and thirdparty providers.
  • Ensure compliance with relevant workers compensation legislation and regulatory requirements.
  • Maintain accurate records diarise claims for followup and proactively manage claims.
  • Collaborate with internal teams including iCare & SIRA to ensure effective claims management.
  • Continually identify opportunities for process improvement and work within a continuous improvement framework.

What Youll Bring:

  • Excellent communication and interpersonal skills to build relationships with a variety of stakeholders.
  • Strong organisational and time management skills to effectively manage your claims portfolio.
  • Proficiency in Microsoft Office (Word Excel) and experience using databases.
  • A solid understanding of Workers Compensation Legislation and industry processes.
  • Experience in working with thirdparty providers legal panel providers and corporate clients.
  • A collaborative mindset with the ability to direct and work well with internal and external teams.

Why Suncorp

At Suncorp were dedicated to supporting empowering and rewarding our team members. Heres what you can expect as part of our team:

  • Competitive Market Salary Performance based incentives
  • Flexible work arrangements Hybrid role with a mix of work from home & office attendance
  • Exclusive discounts with over 400 retailers and across our insurance brands.
  • Parental leave for all permanent employees who are primary carers (20 weeks).
  • A wide range of wellness initiatives to support your health and wellbeing including discounts on health insurance and gym memberships.

If youre ready to make an impact and join a company that invests in its people we want to hear from you. Apply now and help us drive performance and excellence across our Personal Injury Claims business!

At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.

If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time


Required Experience:

Unclear Seniority

Employment Type

Full-Time

About Company

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