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You will be updated with latest job alerts via emailJob Description:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT optimizing data architectures and ensuring security and scalability across public private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance competitiveness and customer experience. Learn more at .
At DXC we use the power of technology to deliver mission-critical IT services that help our customers modernize operations and drive innovation across their IT ecosystems. We offer solutions across business process outsourcing insurance analytics and engineering applications security cloud IT outsourcing and the modern workplace.
Our DXC Insurance Services practice supports clients by optimizing and transforming operations reducing costs and creating agile channels for growth. Our teams combine technology process expertise and best practices to automate and improve complex business processesespecially in the middle and back officewhile enhancing customer experiences.
We are seeking a detail-oriented and customer-focused Annuity Analyst Death Claims to support one of our key financial services this role you will process annuity death claims with accuracy empathy and efficiency. Youll work closely with internal departments and external contacts to ensure compliance with service standards and regulatory guidelines while continuously identifying opportunities for improvement in customer and operational processes.
Process annuity death claims accurately in accordance with internal procedures and compliance requirements.
Communicate professionally with agents beneficiaries and internal teams to resolve questions or provide claim status updates.
Ensure timely execution of transactions in line with internal standards and regulatory (SEC and other) timelines.
Identify and escalate any suspicious or potentially fraudulent activity.
Provide exceptional customer service via both written correspondence and verbal communication.
Maintain accurate documentation of all claim activities and decisions.
Adapt to evolving business needs by learning new systems or processes.
Support initiatives aimed at process optimization and enhancing customer satisfaction.
Perform other duties as assigned.
High School Diploma or equivalent.
24 years of relevant experience in insurance operations annuity processing or related areas.
Strong understanding of insurance products policies and claims procedures.
Proficiency with Microsoft Office and MS Teams.
Excellent written communication documentation and customer service skills.
High attention to detail and a professional client-focused attitude.
Bachelors Degree in a related field.
Experience handling annuity or death claims specifically.
Hybrid model: This role is currently remote but will transition to a hybrid arrangement based on the candidates proximity to the nearest DXC office.
Work Schedule: MondayFriday standard business hours
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States Guam or Puerto Rico
DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .
We participate in addition to the posters already identified DXC provides access to prospective employees for theFederal Minimum Wage Poster Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below select your state to view all applicable federal state and locality postings. Postings are available in English and in Spanish where required. View postings below.
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Please note: DXC will respond only to requests for accommodations due to a disability.
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Required Experience:
IC
Full-Time