Office Administrator Remote South Africa -
Office Administrator Remote South Africa -
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Remote Office Administrator (Offshore)
Location: Remote (Must be available during EST hours)
Overview:
We re looking for a highly organized proactive Remote Office Administrator to support our growing care services business. This offshore role plays a crucial part in ensuring smooth operations efficient scheduling and consistent clientcaregiver coordination. The ideal candidate thrives in a remote supportdriven environment is confident managing logistics and is comfortable working within CRM systems like Salesforce.
Key Responsibilities:
Lead Management & FollowUp 5 10 hours/week)
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Make followup calls to potential clients and assist with intake
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Maintain timely professional communication with leads
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Update lead status and notes in Salesforce (or similar CRM)
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Track followups and identify any gaps in communication
Caregiver Scheduling & Coordination 10 15 hours/week)
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Schedule caregivers and manage assignments
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Respond to changes or calloffs with quick scheduling adjustments
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Communicate shift details and confirm caregiver availability
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Work with the client services team to ensure consistent coverage
Payroll Support 5 hours/week)
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Collect and verify caregiver time data
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Ensure payroll information is accurate and submitted on time
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Collaborate with payroll processing team to meet deadlines
Client Schedule & Service Review 5 hours/week)
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Monitor client schedules for open shifts inconsistencies or high turnover
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Provide insights and reports to improve coverage and service quality
Administrative Support & Systems Management 3 5 hours/week)
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Provide occasional phone coverage and backup support
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Maintain internal client trackers and perform light CRM admin tasks
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Assist with data entry and system updates
Ideal Candidate:
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2 years in administration operations or scheduling
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Experienced in remote fastpaced work environments
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Excellent verbal and written English communication
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Familiar with Salesforce or similar CRM platforms (adminlevel skills a plus)
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Detailoriented with strong organizational skills
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Confident communicator with clients and internal teams
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Background in healthcare or care services is a plus (not required)
Tools You ll Use:
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Salesforce lead tracking contact & schedule management
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Google Sheets / Excel client trackers payroll logs
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VoIP / Call Tools for lead calls and overflow phone support
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Scheduling Platforms internal and offplatform tools
Employment Type
Remote
Company Industry
Key Skills
- Office Manager Experience
- Microsoft Office
- Data Entry
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Office Experience
- Microsoft Excel
- Filing
- Administrative Experience
- Microsoft Outlook Calendar
- Bookkeeping
