The fulltime Instructional Technologist Team Lead is responsible for creating and maintaining an Instructional Technology team that provides excellent customer service to the faculty of DTS. This individual will lead the Instructional Technology Team to accomplish their roles through hiring training overseeing projects managing parttime schedules regular oneonone meetings highlevel problem solving for the team and participating in the same work of training faculty. This individual will likewise be responsible for anticipating the needs of faculty in advance learning about planning for and implementing new technology for faculty and solving complex problems related to classroom technology and Office 365.
Along with their managerial responsibilities the individuals technical responsibilities similar to the team they are leading will be to train faculty on the use of desktop and classroom technology including the Office 365 suite (Teams Outlook PPT Word OneDrive etc.) as well as how to implement them to facilitate any professional task whether that be inclass usage informal communication with students personal research etc. Furthermore they will be responsible at the beginning of each semester (Fall Winter Spring and Summer) to help professors integrate Canvas classes into Teams and support professors in configuring Teams meetings for each class section. Lastly they will be responsible for leading and managing the Faculty Podcast initiative which includes onboarding new faculty to the initiative managing YouTube channels from topic to production to marketing and managing GTAs (and potentially interns) to help in the process.
Supervisory Responsibilities
Interview and hire parttimers to fill the role of Instructional Technologist.
Build a team that has the characteristics listed below with special attention paid to humility ownership communication skills and respect for others.
Supervise a team of parttimers (Instructional Technologists) and 1 fulltime Instructional Technologist (our classroom specialist): set goals determine pay increases manage parttimer hours etc.
Conduct weekly meetings with each employee to facilitate relationships and accountability.
Regularly report to the Helpdesk Manager to ensure accountability and clear communication.
Qualifications
Provide excellent customer service to the DTS family with a particular emphasis on faculty.
Schedule and conduct training sessions with academic departments which will include interfacing with department heads and administrative assistants.
Regularly interface with the Academic Affairs Office and the Dean of Faculty Development to keep a pulse on the needs of the faculty.
Proactively conduct extensive and thorough Teams training with all faculty.
Proactively conduct extensive and thorough classroom technology training with faculty using MTRs (Microsoft Teams Rooms).
Conduct additional Office 365 training particularly on the creative use of PowerPoint and Word.
Manage semesterly class scheduling through training faculty and providing consistent help for those requiring it.
Appropriately elevate tickets through the proper channels.
Manage Faculty Podcast Initiative: This includes (1) technical expertise in Podcasting equipment; (2) understanding of YouTube topic script and recording best practices; (3) managing a marketing strategy for various channels; (4) teaching and facilitating GTAs assistance in professor podcasts; (5) an ability to onboard a new client (professor) taking them from zero to developing a longterm strategy and recording their first podcast.
Other tasks as directed by DTS management and IT department personnel.
Required Skills/Abilities
Humble. Must display the ability to learn from others and listen to the input of teammembers.
Leader. Able to build relationship build a team and inspire people through vision casting and frequent reminders of the importance of the work.
Ownership. Takes full responsibility of ones own actions and the actions of ones team.
Effective Communicator. Able to teach and train ones team and faculty in a clear and accurate manner.
Problem Solver. Able to creatively problem solve with only the resources available to them.
Respectful. Able to communicate with respect and value for each member of the DTS family.
Resilient. Able to maintain composure in a stressful environment. Able to learn and grow from mistakes.
Education and Experience
Experience with both Mac and Windows Operating Systems.
Working knowledge of Office 365. An intimate understanding of Teams is preferred.
At least two years of leadership experience requested.
Experience supporting faculty in a technological environment
Experience hosting and managing a Podcast
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds for short periods.
Must be able to stand on a ladder.
Must be able to perform classroom and Podcast Studio maintenance.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.