Join Our Team as a French-Speaking E-Commerce Content Moderator (Lisbon On-Site)
Are you passionate about the digital world and e-commerce Do you have an eagle eye for detail and a knack for maintaining quality standards If so this is your chance to join a leading global company in Lisbon and play a key role in ensuring a safe high-quality experience for millions of e-commerce users.
Location: Lisbon (On-Site)
Schedule: 24/7 operation Monday to Sunday (rotative shifts with 2 days off)
Languages Required: French (C2) English (B2)
About the Role
As a Content Moderator for a top e-commerce platform you will be responsible for reviewing and moderating user-generated content ensuring compliance with policies and guaranteeing top-quality standards. You will leverage your local market expertise strong communication skills and attention to detail to maintain the integrity and safety of online content.
What You Will Do
- Ensure Quality & Safety: Review and moderate content to ensure compliance with platform policies and e-commerce standards.
- Policy Compliance: Apply judgment to identify policy/legal issues and escalate cases following established protocols.
- Stay Informed: Remain knowledgeable and passionate about leading e-commerce products and services.
- Adapt to Changes: Work flexibly with evolving guidelines schedules and policies.
- Handle High Volumes: Manage peaks in content review during seasonal campaigns and promotions.
What Were Looking For
- Fluency in French (C2 level) and good command of English (B2 level).
- Strong moderation skills with excellent verbal and written communication abilities.
- Experience or a strong understanding of e-commerce and online platforms.
- Empathy and rational decision-making with the ability to handle sensitive content.
- Resilience to manage high-volume tasks and rotative schedules.
What We Offer
- Competitive Monthly Gross Salary: 900 EUR
- Meal Allowance: 7.23EUR/day (net).
- Transport Allowance: 20 EUR/month.
- Complexity bonus
- Health Insurance: From Day 1 (upon NIF & NISS registration) free after 6 months.
- Dynamic and multicultural environment with career growth opportunities.
Contract Details
- Duration: 6-month contract (with extension possibilities).
- Schedule: 24/7 rotative shifts 2 consecutive days off per week.
Why Join Us
- Be part of one of the worlds leading e-commerce platforms.
- Work in a vibrant multicultural team in sunny Lisbon.
- Enjoy a stable role with benefits from day one.
Ready to Apply