Sr. Product Specialist, Health & Dental Benefits
Sr. Product Specialist, Health & Dental Benefits
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Job Description
Position Type:
PermanentIf youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.
As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a crosssection of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industryleading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our awardwinning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.
The Opportunity
As Senior Product Specialist Health & Dental Benefits you will be a key member of the product management team for group and individual business. Your focus will be on extended health benefits dental benefits and spending accounts. You will manage full product lifecycle activities and help build product roadmaps that are aligned with our broader strategic objectives and designed to deliver improved health outcomes for members and value for plan sponsors.
In this role you will work closely and collaboratively with internal partners across the organization including sales marketing and claims and external vendors as needed.
You are a strategic thinker able to see the big picture of each product understand how all the pieces come together and anticipate the impact as pieces evolve. You are also a great communicator who is comfortable speaking to large or small audiences and able to convey key messages with influence.
Key Responsibilities:
- Subject matter expert awareness of industry trends and competitive landscape
- Product ambassador at industry or client events
- Management of product documentation and contract templates
- Standardized report development/ongoing enhancements
- Sales/service support for questions RFP responses and finalist presentations
- Training and education sessions with key internal stakeholders
- Endtoend crossfunctional processes development (admin/sales/service/finance/contact centre/claims)
- Maintenance of marketing collateral presentations content and other sales enablement tools
- Translate data into trends and insights to drive product roadmaps and champion new initiatives from ideation to implementation
- Lead product positioning to effectively convey key messages and unique selling proposition
- Maintain solid understanding of backend to frontend product experience for members plan sponsor and the organization
- Assist in the curation and management of external partnerships including negotiations quality assurance reporting and service issues/gaps
Required Qualifications:
- Education: Postsecondary education in Business Healthcare Marketing Human Resources or related field.
- Work Experience: Five to seven years of related experience.
- Technical Skills: High level of comfort using technology; MS Office Suite of products; Webex; Sharepoint
- Language Skills: Bilingualism is considered an asset
Other Qualifications:
- Product/project management experience within the insurance industry
- Process driven you know how to create scalable efficient solutions
- Digital acumen you are always learning about new technology and you know how to leverage innovation mobile devices and digital health tools to enhance product offerings
- Documentation you enjoy and understand the value of capturing details
- Creative you think about what if and can communicate your great ideas
- Agile you thrive in a fastpaced environment and can change gears quickly
- Collaborative you are a team player
- Ability to identify emerging trends opportunities for costcontainment and solutions to enhance benefit plans.
- Strong prioritization skills with ability to balance operational tasks while also moving larger strategic projects forward.
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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process please email: .
Required Experience:
Senior IC
Employment Type
Full-Time
