Client Care Specialist
Client Care Specialist
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$ 33000 - 45000
1 Vacancy
Job Description
- Respond quickly to our guests questions via text email or phone.
- Provide guests with initial product information and help direct them to appropriate dealership resources.
- Help guests better utilize website tools to identify what finance options may be best for their needs.
- Work together with sales staff to stay in contact with our guests before during and after purchase process.
- Participate in team and process development sessions as weworkto better our guest experience and serve them where they are in the purchase process.
- Utilize dealership tools to track opportunities view the status of the purchase process and to communicate with our guests in the manor they want to be communicated with.
- Utilize CRM systems that saves time and increases our effectiveness with guest communication daily.
- At least one previous role based in customer service experience.
- Excellent teammate with collaborative attitude and eagerness to improve.
- Prompt and courteous demeanor.
- Positive and hardworking personality.
- Strong computer skills.
- Valid drivers license.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
