Tenancy Management & Resettlement Officer
Tenancy Management & Resettlement Officer
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Job Description
We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Tenancy Management & Resettlement Officer on a 12month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 21.78 28.74 per Hour
Responsibilities:
- Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
- To carry out inspections of properties in order to assess their suitability for households in housing need.
- Assess prospective customers suitability for private rented accommodation by reviewing their housing history making enquiries into their financial situation and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
- Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
- Ensure all private rented sector accommodation procured is of the size type and location required by prospective customer complies with all health and safety & planning regulations and is in compliance with the Councils location priority policy.
Qualifications:
- A good standard of education including excellent levels of numeracy and literacy.
Knowledge and Skills:
- Knowledge of private sector housing law health and safety rating system and other health and safety regulations (gas electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
- Excellent current knowledge of private rented sector housing market and contracts particularly the issues affecting private rented sector customers and landlords.
- Flexible problemsolving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
- Ability to maintain databases and work effectively with IT systems
Experience Required:
- Experience of effectively working with landlords letting agents and other accommodation suppliers.
- Experience of working with people who are homeless at risk of homelessness in housing need and/or living in unsatisfactory housing.
- Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
- Experience of working effectively with private sector landlords and/or within a homelessness context.
- Experience of prioritising competing demands in a pressurised environment recognize service priorities and manage a caseload within agreed targets.
- Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires a Basic DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#RQ1514270
Employment Type
Full Time
