Unified Endpoint Management
Unified Endpoint Management
Posted on :
28-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
28-08-2025
Job Description
Job Title: Unified Endpoint Management Engineer
Locations: Washington DC
Type: Hybrid Position
Job Description
Competencies
The designated contractors serve as primary technical resource and solution-provider for ITCS and will interact with other technology groups both internal and external as appropriate.
Contractor will be responsible for:
- Aiding the UEM team in the configuration of Intune and/or Jamf device management platforms
- Aiding the UEM team in maintaining Intune and/or Jamf device management platforms
- Troubleshooting Intune and/or Jamf related issues
- Providing knowledge articles and technical articles for other support tiers
- Designated contractor must have extensive experience with one or both of Microsoft Intune and/or Jamf.
- Contractor must be able to write and utilize PowerShell to automate the management of systems including deployment tools and exporting data.
Candidate will:
- Be able to interact professionally with executive-level customers and management in resolving technical problems on an emergency basis.
- Provide mobile device support hardware/software installation and configuration support.
- Assist in developing user documentation/installation procedures.
- Serve as a resource for solving user problems requiring an advanced level of technical support.
- Must maintain a high degree of customer service for all support calls and adhere to all Quality Standards.
- Provide support for application software installation and use.
- Assist in developing user documentation/installation procedures.
- Willing to participate in HIR projects and initiatives for House customers.
- Work closely with other HIR groups to support current technology.
- Interact with other HIR groups as appropriate to efficiently manage all House endpoints.
- Confer with senior engineering staff to resolve more complex problems.
- Perform other official duties as assigned.
Experience and/or Education
- Bachelors degree or relevant work experience
Qualifications
- In addition to the competencies and requirements the designated contractors must possess the following qualifications:
- Knowledge and expertise with Microsoft Intune and/or Jamf
- PowerShell scripting ability.
- Must demonstrate advanced technical skills and the ability to develop solutions to complex technical problems.
- Be able to interact with executive-level customers and management.
- Possess the ability to work in a fast-paced environment and meet challenging deadlines.
- Demonstrate excellent communication skills and telephone mannerism.
- Demonstrate strong business/systems analysis experience working closely with users to resolve problems and capture new business requirements.
- Be self-motivated to work supervised and unsupervised as needed.
- Other:
- Related college degree and/or certifications preferred but not required.
- Possess the following experience:
- Two (2) to four (4) years minimum experience with Microsoft Intune and/or Jamf
- One (1) to two (2) years minimum experience with patch management
- Two (2) years experience minimum with PowerShell (writing and utilizing PowerShell to automate the management of systems including deployment tools and exporting data).
- One (1) year minimum experience using BMC Remedy Incident and Change or Knowledge Management or a similar tool.
- Must be able to physically lift up to 50 pounds of equipment.
Employment Type
Full-time
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