Undergraduate Outreach Specialist

POSITION SUMMARY:

The New York Film Academy (NYFA) Los Angeles campus is seeking an Undergraduate Outreach Specialist who will be responsible for identifying and recruiting students and applicants for Admissions to the institution in accordance with State laws and accreditation regulations and consistent with the highest ethical standards.

The ideal candidate must be familiar with all aspects of the admissions process and will discuss topics such as program requirements policies and other admissions questions. The candidate will also be responsible for admissions outreach relationship building and the creation of networking opportunities with teachers counselors students and families through travel in a given territory. The candidate should be a dynamic communicator with the ability to represent the NYFA in largescale presentations oneonone appointments college fairs conferences and various recruitment events; and must thrive in a fastpaced demanding and creative atmosphere providing services to our diverse students from around the world. Time management flexibility meticulous organizational skills and the ability to work independently as a motivated selfstarter are all crucial for success in the position.

REPRESENTATIVE RESPONSIBILITIES:

The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The daytoday duties required of this position may vary.

• Recruiting prospective students through visiting high schools community colleges college virtual and in person events making presentations virtual fairs and college fairs within a designated territory. Recruitment events coverage will require availability in evenings and weekends
• Coordinate schedule and attend school visits and identify untapped markets within your territory.
• Managing staffing ensuring followup and reporting on Thespian Events/Talent Conventions/Conferences
• Utilizing the CRM (TargetX) to input and analyze prospective student data event summaries and other pertinent relevant data.
• Respond to prospective students interest by email or phone andguiding them through the admissions process
• Creating and maintaining professional relationships with schoolcounselors transfer counselors teachers and others that are involved in the recruitment process
• Remaining in contact with prospective students through multiple opportunities including individual appointments telephone email texting and video/virtual chat.
• Give input and feedback on admissions and recruitment strategies
• Assist with special projects as assigned
• Perform other duties as assigned

KNOWLEDGE AND COMPETENCIES:

• Strong customer service skills with the ability to meet and serve the public both in person and by telephone tactfully and effectively.
• Strong interpersonal skills to communicate with prospective students & parents.
• Strong organizational abilities verbal and written communication skills and attention to detail required.
• Must be able to deal effectively and diplomatically with various constituencies treating all colleagues and clients in accordance with NYFA principles of equity diversity and inclusion.
• Must demonstrate reliability versatility flexibility and work independently with minimum supervision.
• Understand written procedures write routine documents and speak clearly; and understand multistep written and oral instructions.
• Ability to communicate effectively both orally and in writing.
• Excellent interpersonal skills with demonstrated ability to develop and maintain positive working relationships with individuals from diverse backgrounds.
• Excellent written and verbal communication skills
• Excellent organizational/time management skills and attention to detail.
• Excellent skills in database management and record keeping.
• Ability to work well in a team atmosphere.
• Must be flexible with ability to work nights and weekends
• Ethical / Honest evidence of the practice of a high level confidentiality.
• Service and Action oriented does what it takes to meet the expectations of customers.
• Collaborative enlists information from all sources to ensure the best solution to an issue.

EDUCATION EXPERIENCE and CERTIFICATION:

• Bachelors Degree. Experience may substitute for required education up to four (4) years.
• Experience in admissions recruitment or sales.
• Experience working in a higher education or college setting.
• Experience working in a fast pace multitasking results drive environment with attention to detail.
• Valid passport & drivers license required.
• Intermediate proficiency with Microsoft Suite Word Excel PowerPoint.

REPRESENTATIVE MACHINES TOOLS EQUIPMENT AND/OR SOFTWARE USED:

The following machines tools equipment and / or software are commonly but not always associated with the performance of this position. Actual machines tools equipment and/ or software used will vary.

• Microsoft Office Suite Word Excel Outlook Power Point
• Zoom
• Google Suite Google Docs Sheets Slides Drive Mail Calendar Classroom
• Apple Products (i.e. Mac iPad etc.)

ENVIRONMENTAL / ATMOSPHERIC WORKING CONDITIONS:

The following environmental / atmospheric working conditions are commonly but not always associated with the performance of this position. The actual working conditions will vary.

• Higher Education Setting.
• Theater Outdoor/Indoor Film Set/Shoot environment.
• Sit for long/high periods of time to perform various computer/administrative tasks.
• Reasonable dexterity of hands and fingers to operate and/or manipulate computer keyboard and other office equipment as well as film equipment.
• Subject to standing walking sitting bending reaching kneeling pushing and pulling and manual dexterity.
• Verbally and effectively communicate utilizing facetoface contact and telephones.
• Lift carry push and/or pull Boxes/Equipment/Supplies/Set Pieces/Stage Flats/Furniture weighing up to 30 lbs.
• Travel as needed.
• Attention and alertness as well as silent presence of necessary assistance during lectures.
• Personal phone usage restricted unless required per NYFA duties.

New York Film Academy (NYFA) is an equal opportunity employer. Prospective employees will receive consideration without discrimination because of race creed color sex gender gender expression gender identity sexual orientation age religion national origin ancestry mental disability physical disability medical condition genetic information marital status military and veteran status or any other basis protected by law.