Business Development Manager
Business Development Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Business Development Manager will identify and secure new business opportunities for the organization within the BPO sector. The focus will be on generating leads building relationships with prospective clients developing strategies to increase revenue through developing the external market. The role requires a combination of market analysis sales expertise and an understanding of BPO operations and client requirements.
Requirements:
- You will Identify potential clients through market research networking and online platforms
- You will build and nurture relationships with decisionmakers influencers and stakeholders in target companies
- You will work closely with delivery teams to ensure a seamless transition from customer to service operation
- You will be accountable for the service delivery process improvement and customer satisfaction after the transition and stabilization phase of new customer accounts
- You will develop customized sales pitches and presentations tailored to client needs
- You will support the organization to reach the revenue goals
- You will stay updated on industry trends competitor activities and client needs
- You will provide insights into new market opportunities and potential new services to be included in the portfolio
- You will collaborate to ensure the quality standards in service delivery in line with client expectations
Qualifications:
- Practical professional experience in the field of Finance and Accounting HR Sales or related field
- 5 years of experience in business development or sales preferably within the BPO industry
- Experience of leading and delivering business services in a corporate environment
- Fluency in English German is a big plus
- Expertise in process transitions in the stability of operations and in the process improvement field
- Proven leadership skills ability to motivate and direct staff
- Ability to work under pressure and tight deadlines
- Performance management KPI monitoring and SLA delivery
- Sensitivity to data protection and data security
- Strong communication skills and a solutionoriented proactive way of working
- Teamwork commitment
- Previous experience with SAP systems is desirable
Employment Type
Full Time
