Paralegals and Legal Assistants-2025-3
Paralegals and Legal Assistants-2025-3
Posted on :
04-05-2025
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1 Vacancy
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Job Description
Job Description
In accordance with the Office of General Services Group 73003 Award 23246Administrative Services Temporary Personnel (Statewide) Lot 5 Region 1 DFS is seeking up to two Paralegals to work in the Albany Consumer Assistance Unit.1. Minimum Candidate Qualifications:
The candidate must have a minimum of:
a. Paralegal Certificate; and
b. Eligible to work in New York State
2. Job Description and Required Services:
Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49. Request
necessary information from appropriate party and respond to questions about the process. Investigate complaints
against regulated insurance companies applying mandates in Insurance Law and provisions in the approved policy.
Request necessary information from appropriate party and communicate findings when the investigation is complete.
DFS will train the paralegal on the internal process and applicable Laws applicants must have excellent written and
verbal communication skills.
Perform related duties as required:
Screen requests for External Appeals in accordance with the Federal No Surprise Act.
Screen requests for External Appeal in accordance with Insurance Law Regulation and the established protocols.
Act as liaison using written and verbal communication for administrative processes with consumers and
representatives of financial entities.
Keep electronic case files updated complete and organized.
Research process and resolve consumer and provider complaints.
In addition the candidate must possess and/or have the ability to:
a. Work individually and as part of a team.
b. Excellent verbal communication writing and interpersonal skills.
c. Ability to understand legal mandates.
d. Strong project management skills including experience managing multiple timesensitive complex files
simultaneously.
e. Detailoriented with the ability to organize and prioritize tasks effectively in a fastpaced environment.
f. Proficiency with Microsoft Office including working experience with Outlook Word Excel and Teams.
g. Reliability and time and attendance are critical.
*Telecommuting may be allowable upon discretion of the hiring manager.
*DFS does not provide parking but the office is accessible by bus.
The selected candidate for this position must be able to perform the following tasks as requested:
*Followup on deliverable from internal stakeholders
*Handle correspondence calls emails and other forms of communication with internal and outside stakeholders
*Prepare reports and other documents
*Assist with special projects and research as needed; and
*Performs other duties as assigned
3. Submission Requirements:
Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
a. Complete resume
b. Business Writing Sample; and
c. Proof of Eligibility to work in New York State
Employment Type
Full-Time
Key Skills
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