Edelman is a voice synonymous with trust reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility empathy is progress and curiosity is momentum.
At Edelman we understand diversity equity inclusion and belonging (DEIB) transform our colleagues our company our clients and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all reflects and represents the world in which we live and fosters trust collaboration and belonging.
Edelman Digital is seeking an experienced account director to run one of our longest standing clients. Reporting to the Vice President of Digital you will have the opportunity to lead digital and integrated programs mentor teams service clients and drive new business.
The right candidate will have significant experience with digital and content strategy content production and content delivery and maintain social platform expertise. Were looking for someone whos process driven organized and has a passion for digital and social media.
Responsibilities:
Oversee teams to develop brilliant digital content (creative production)
Lead linemanage motivate and inspire your team
Manage briefs from starttofinish ensuring successful delivery to deadlines across multiple campaigns
Build strong relationships with primarily with clients and operate as daytoday client contact
Develop a full understanding of the clients business strategies objectives brand audiences and challenges advising on the communications solution that best meets their needs with a view to becoming their trusted adviser
Liaise with clients and manage expectations
Lead client conversations around annual fee and scoping
Own and grow interagency and crossagency relationships
Work in partnership with senior clients to develop annual strategies
Lead by example; demonstrate strong work ethic creative abilities and industry expertise
Match project tasks with opportunities for development of the team
Grow Edelmans digital business in Canada with both new and existing clients
Qualifications:
6 to 8 years of related experience in digital marketing/advertising
A fast learner with a solutionsoriented mindset and strong attention to detail
Experience delivering a broad range of multichannel marketing communications including digital social and content
Strong experience in client service including with an ability to understand and assess a clients business and communication needs
Experience managing a team
Proven ability to manage large projects budgets and teams simultaneously
Experience functioning as a daily client contact with a track record of developing and executing plans to meet client goals.
Extremely organized and able to prioritize projects partnering with other teams and clients to manage expectations
Deep understanding of social content production and interactive processes and experience reviewing creative
Knowledge of CRM web and user journey
Commercially driven with experience handling budgets and timelines
Proven business development experience and success
Resource management skills and ability to handle complex / sensitive issues
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We are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt perfectly align with every qualification we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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