Program Support Specialist
Program Support Specialist
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$ 52661 - 59089
1 Vacancy
Job Description
Program Support Specialist
Position Type: Regular FullTime NonExempt
Location: St. Paul MN 55114
Introduction:
The successful candidate will work fully in the office during the training period to ensure comprehensive onboarding and integration into our processes. Upon completion of training a hybrid work model will be offered allowing for a mix of inoffice and remote work.
Whats in it for you
- We believe in worklife harmony. This role offers the flexibility to blend remote work with inoffice collaboration.
- On Fridays the office closes at noon and employees enjoy a halfday of paid flex time.
- MMLA provides onthejob training and mentorship with opportunities for growth within the organization.
Why MMLA
- Were not just ticking boxes. Were genuinely committed to diversity. Bring your unique identity experiences and perspectiveswe want them all!
- Our mission Equal justice for all. In your cover letter tell us how your background can amplify this cause. Lets change our lives together.
- Discrimination and harassment have no place here. Were building a respectful supportive workplace where everyone thrives.
- Diversity equity and inclusion are core values for MidMinnesota Legal Aid and it is critical that we incorporate these values into all aspects of our work. We recognize the particular and highly detrimental impact of racism and of Minnesotas racial disparities on MMLAs clients and staff. We therefore devote special attention to issues of racial justice.
Primary Responsibilities:
- Work closely with other staff to keep content updated.
- Fulfill booklet and promotional materials orders.
- Respond to inquiries from the public and partner organizations via email phone and occasional letters.
- Coordinate training logistics (inperson webinar and On Demand) and manage associated recordkeeping.
- Assist with regular statewide conferences including by working closely with venue staff on billing lodging and food reservations and all other aspects of conference logistics.
- Assist in updating information for an online directory of civil legal services staff in Minnesota and a publicly accessible directory of available legal services in Minnesota.
- Track revenue and expenses for training and booklet sales and file annual Sales Tax Report.
- Help LawHelpMN visitors find resources via LiveChat with onetotwofourhour shifts per week.
Knowledge Skills Abilities and Other Characteristics
- Knowledge
- Knowledge of basic data management and recordkeeping systems
- Skills
- Proficiency in Microsoft Suite (Word Excel PowerPoint Outlook)
- Strong written verbal and interpersonal communication skills with members of the public external stakeholders and colleagues
- Excellent organizational skills
- Strong attention to detail
- Taking initiative by proactively identifying opportunities assessing situations and taking action without being prompted or directed
- Proficiency in following established processes and creating new processes
- Abilities
- Ability to prioritize multiple tasks and projects with strict deadlines
- Ability to identify inefficiencies
- Ability to learn new technologies software systems and processes
- Other characteristics
- 12 years of experience in similar office management or recordkeeping role
Required Qualifications:
- Proficiency in Microsoft Suite (Word Excel PowerPoint Outlook)
- Dedication to Diversity Equity and Inclusion (DEI) principles
- Strong written verbal and interpersonal communication skills
- Ability to multitask and prioritize projects with strict deadlines
- Ability to learn new technologies software systems and processes
- Excellent organization and attention to detail
- Ability to create new processes follow existing processes and improve processes by identifying opportunities for increased efficiency and effectiveness
Preferred Qualifications:
- Advanced knowledge of Microsoft Suite
- Experience adding and formatting website content (Drupal and Squarespace a plus)
- Experience coordinating events
- Experience working in a teambased setting
- Experience working within the access to justice field
- Work volunteer or lived experience with diverse economic social rural and/or cultural communities.
Compensation Information:
- $52661 to $59089 per year depending on experience plus benefits. Benefits include family medical and dental insurance short and longterm disability life insurance 403(b) with employer match FSA employee assistance programs and generous paid time off.
Application Submission:
Interested candidates should submit their resume references and a cover letter at by 05/16/2025.
If the above link directed you to our Career Page and you do not see the correct posting we have paused or ended the application submission window.
If you require a reasonable accommodation for completing this application interviewing or otherwise participating in our employee selection process please contact Megan Cook at .
Please direct all other inquiries to.
MidMinnesota Legal Aid is an Equal Opportunity/Affirmative Action employer. The terms and conditions of employment including wages benefits and job security may vary based on union status. Positions within our organization may be governed by collective bargaining agreements and union representation while others are not.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
