Director Strategic Business Operations
Director Strategic Business Operations
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Salary Not Disclosed
1 Vacancy
Job Description
The new SVP Product for our CrossWorkflow Outbound Product Management team is looking for a Strategy & Operations allstar to join their management team and help them establish and drive their remit. This is a unique opportunity to partner with a new senior product principal in ServiceNow to drive strategic innovation. They will help drive with other principals on the team across 4 main priorities: 1/ defining & driving our product strategy for our most exciting technology partnerships 2/ launching crossproduct solutions 3/ providing strategic product strategy guidance for pricing and packaging optimization 4/ establishing forwarddeployed coinnovation with our most important partners and customers. This Director of Strategic Ops will sit in the Solutions Technology Experience and Platform (STEP) Strategic Operations group along with others who are aligned with the ServiceNow Product teams.
We are seeking a fast mover to get key initiatives off the ground keep the team organized establish and drive operating rhythms and grow with the team. The candidate must have relentless curiosity the ability to execute and influence at the Executive level and a getitdone attitude all while collaborating across the organization to successfully build and deliver innovation for ServiceNow.
What you get to do in this role:
- Partner tightly with the SVP Product to stand up their team and execute on their remit
- Capture prioritize and delegate key actions to move the ball down the field based on a predictable rhythm of business
- Navigating ServiceNow internal teams and Strategic Technology Partners externally (e.g. MSFT GCP Nvidia Anthropic etc.
- Align among Product Management and all Stakeholders (CLevel other functions). Own relationships with internal crossfunctional principals to coordinate business activities and proactively distill and communicate relevant information in all directions
- Partner with the FP&A and Talent Acquisition teams on budget attainment management and hiring
- Execute on arising transient highimpact initiatives as defined by the SVP Product
Qualifications :
To be successful in this role you have:
- 13 years of demonstrated success partnering with product and gotomarket teams to shape and execute strategies that drive business growth
- Handson experience in product development processes and thriving in matrixed environments; able to build trust across product engineering and GTM teams with a clear grasp of how impacts the business
- Over six years of relevant experience in the technology sector or equivalent
- Indepth understanding of the economics behind AIpowered enterprise software platforms
- Comfortable working in ambiguity; in particular you excel at structuring complex problems using datainformed insights and communicating findings to senior executives
- Strong intuition for product quality and user experience
- Proven ability to develop business cases and identify critical financial metrics in the tech industry
- Skilled in developing and managing annual financial planning processes
- Strong written and verbal communication skills
- Highly collaborative team contributor with a shared success mindset
- Clear and effective communicator in both technical and business contexts
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $189100 $331000 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
