CUSTOMER SUPPORTKOLKATA - NEPALI LANGUAGE SPECIALIST
CUSTOMER SUPPORTKOLKATA - NEPALI LANGUAGE SPECIALIST
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Customer Support Agent Nepali Language
Joining date May 2nd 2025
Budget 22k (gross) max for experienced candidates
Freshers are also welcome but in Nepali reading and speaking is mandatory.
Job Location: KOLKATA Salt lake Sector 5.
Our Ideal Customer Support Agent will take responsibility for the following:
Respond efficiently accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device.
Learn and utilize various tools and SOPs appropriately. Stay uptodate with policy and process changes.
Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued.
Expectations:
B2 English level required (Able to understand/read documents).
Excellent verbal and written communication skills in English and Nepali with the ability to express ideas clearly and concisely.
Experience with handling highly sensitive customer issues and deescalating
Proficiency with computers CRM software and strong typing skills.
Firstclass time management and decisionmaking skills.
New graduates are welcome.
Being able to start working immediately is a strong plus.
Requirements
B2 English level required (Able to understand/read documents). Excellent verbal and written communication skills in English and Nepali, with the ability to express ideas clearly and concisely. Experience with handling highly sensitive customer issues and de-escalating Proficiency with computers, CRM software, and strong typing skills. First-class time management and decision-making skills. New graduates are welcome. Being able to start working immediately is a strong plus.
Education
New graduates
Employment Type
Full Time
