Operations Specialist
Operations Specialist
Posted on :
29-04-2025
Employer Active
1 Vacancy
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Job Description
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in todays overwhelming digital world. Through WalkMes guidance engagement insights and automation organizations maximize the value of their digital assets to drive true digital transformation.
We are looking for a detailoriented and motivated Operations Specialist to join our FCTO Digital Transformation team. This entrylevel role supports the ongoing development maintenance and reporting activities within Salesforce and related tools enabling strategic insights and operational excellence. Youll assist in generating biweekly reporting for senior stakeholders and contribute to operational efficiency across business systems.
This is an ideal opportunity for someone eager to grow their career in digital transformation operations reporting and analytics.
What Youll Own
- Maintain and update internal Salesforce dashboards and reports ensuring accuracy consistency and relevance.
- Support the creation and delivery of fortnightly operational reports for FCTO senior stakeholders.
- Assist in identifying areas for reporting automation and improvements using tools such as Salesforce Excel or other data platforms.
- Collaborate with crossfunctional teams to collect inputs for reports and translate business needs into data tracking requirements.
- Support ad hoc reporting requests and datarelated projects to drive efficiency and visibility.
- Document and update standard operating procedures for reporting workflows.
- Learn and contribute to the teams use of AI prompting and automation in reporting and operations.
What You Need to Succeed
- Bachelors degree in Business Information Systems Analytics or related field (or equivalent experience).
- 1 year of experience in business operations reporting or administrative roles (internship experience welcome).
- Familiarity with Salesforce or other CRM/reporting platforms is highly desirable.
- Comfortable working with spreadsheets data visualization tools and reporting systems.
- Strong organizational skills and keen attention to detail.
- Ability to work independently manage time effectively and communicate clearly.
- Curiosity about digital transformation and eagerness to learn about automation AI and business operations.
What Sets Us Apart
- At WalkMe we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay employee resource groups holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- We seek to hire and develop the best talent bringing a range of perspectives experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity insight and market innovation. We welcome and encourage applicants from across different genders gender identity and expression sexual orientation race age national origin citizen status religion body size socioeconomic status ability neuro(a)typicality physical appearance veteran status or any other characteristic.
- We value collaboration and understand the importance of a healthy worklife balance . To support we offer:
- Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively.
- Supportive Culture: We focus on the whole person celebrating what makes us unique and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Comprehensive Health Care Coverage for our Employees and Families 401(k) program with company matching (up to $5000 and a vacation policy to encourage a healthy worklife balance.
- WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
- WalkMe helps international companies such as: IBM LinkedIn Walgreens Microsoft Adobe Hersheys Quest Diagnostics and more!
Our job titles may span more than one career level. The starting base pay for this role is between $70000 and $83000. The actual base pay is dependent upon many factors such as: location training transferable skills work experience business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES:
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any thirdparty agency or company that does not have a signed agreement with the Company for this specific role.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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