Managing Agent and Leasehold Coordinator
Managing Agent and Leasehold Coordinator
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1 Vacancy
Job Description
Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people!
Were hiring a parttime Managing Agent and Leasehold Coordinator to join our team. This is a permanent position working 18.5 hours per week. We offer a flexible approach to working between home and either the Portsmouth or Basingstoke office with a minimum of 20 (per week) of this to be office based to promote collaboration and team working.
Want to know what we can offer you
- 26 days holiday (plus bank holidays) pro rata with the opportunity to buy or sell annual leave
- A productivityrelated bonus scheme to enhance your takehome
- A generous contributory pension of 6. Well match employee contributions between 7 and 10
- Life assurance paid at x 3 annual salary
- Private medical insurance
- Health care cash plan called Medicash
- Enhanced pay for maternity paternity adoption and shared parental leave
- Access to counselling legal and financial information
- Electric car scheme
- Huge variety of inhouse & elearning courses and a range of coaching and mentoring programmes
Heres the facts about the role:
As Managing Agent and Leasehold Coordinator youll manage systems and data on Managing Agent Agreements Invoices and Leases to maximise income for VIVID. This will also include data for granular details of the agreements in place Ground Rent Collection and Correct Demands from Managing Agents this will help to compile accurate info for customer queries received by the Leasehold and Service Charge Officers
Youll provide a high level of customer service to our leaseholder and shared ownership customers assist with lease management by locating leases and agreements. Youll ensure accurate record keeping on managing agent information and agreements.
Youll work closely with the Finance Rents and Service Charges team to ensure accurate charges including communal utility queries. Youll produce accurate monthly performance data for the team as well as performance stats to allow effective monitoring by the Team Leader.
Youll have an understanding of service charge and leasehold management and experiencedelivering a high standard of customer service in a busy environment. Youll have an understanding of housing associations and the wider housing sector. While ideally youll hold an TPI or similar in within the Property Industry housing customer service or similar (or a commitment to work towards this)this isnt essential. Youll have ability to prioritise and organise tasks and workload as well as competent IT skills and the ability to work with & set up newsystems and processes.
This role requires a DBS check
Interviews are due to take place WC 12 May.
The Company
Were a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home and from the moment customers move into their VIVID home were here to help with that and more.
Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the longterm and this means in the quality safety and energy efficiency of existing homes and neighbourhoods with a firm focus on improving services so theyre easy to use and access by our customers.
Were addressing the shortage of affordable housing in the south building the right type of homes to meet the needs of our local communities. Were the fifth largest developer of new homes amongst housing associations in England having built over 1500 last year.
This is summed up in our vision More homes bright futures.
Living VIVID
Were ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations.
As a people business we work hard to create a highperforming and fun working environment. We invest in our peoples development whilst looking after their wellbeing with our awardwinning initiatives.
Private medical / medicash benefits
Enhanced
paternity / maternity leave
Qualification funding support
Electric car scheme
Were committed to diversity and inclusion and want people from all walks of life to apply for our vacancies.
Were a disability confident leader with disabledfriendly offices and well make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form.
If you need additional support with your application please get in touch with us
on 0 or email.Well be happy to help.
Documents
Required Experience:
IC
Employment Type
Unclear
