Ticketing and Operations Coordinator
Ticketing and Operations Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Assist in managing all aspects of game day operations including fan engagement activities promotions and event logistics.
- Contribute to the strategic planning of theme nights revenuegenerating initiatives ingame entertainment and community outreach programs.
- Drive group ticket sales through outreach to schools businesses nonprofits and other organizations.
- Support corporate sales efforts by helping secure and fulfill corporate ticket packages and hospitality offerings.
- Ensure accurate and timely fulfillment of all corporate sponsorship deliverables related to ingame experiences and ticketing.
- Coordinate ticketing elements for special events including group nights promotional nights and community appearances.
- Work closely with the marketing and sales teams to align ticketing efforts with broader promotional campaigns.
- Maintain detailed records of ticket sales group sales contacts and sponsorship fulfillment activities.
- Provide exceptional customer service to all ticket buyers group leaders and corporate clients.
- Assist in planning and executing offsite events designed to drive ticket sales and enhance community presence.
- Help manage game day staff during game nights and special events as needed.
- Bachelors degree in Sports Management Business Marketing Communications or a related field preferred.
- 12 years of experience in ticket sales event operations or a related field preferably in sports or live entertainment.
- Strong organizational communication and customer service skills.
- Ability to multitask stay organized and thrive in a fastpaced environment.
- Proficiency with ticketing systems (experience with Ticketmaster or similar is a plus).
- Ability to commit to all Ice Flyers game days and special events with a flexible schedule that includes nights weekends and holidays during the season.
- Selfstarter who is comfortable both working independently and collaborating with a team.
- Event planning or event management background.
- Prior group sales or corporate sales experience.
- CRM software experience
- Passion for sports and community engagement.
- Salaried fulltime position
- Available medical benefits include major medical telehealth dental and vision
- Position is available immediately
The Pensacola Ice Flyers are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.
Required Experience:
IC
Employment Type
Full Time
