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About SheerlineAluminium:
PositionOverview:
The Branch Manager is responsible for sustainably growing sales volume and profit and safeguarding all branch assets. The role leads a team & manages all aspects of the branch such as buying stocking selling efficient customer service and related administration. The role requires a dynamic leader with strong interpersonal skills a customercentric approach coupled with strong communication data analysis & interpretation problemsolving decisionmaking and technical skills. The position forms part of the Companys Senior Team that drives strategy people development and business enhancements and offers the opportunity for strategic engagement.
Key Responsibilities:
Implement branch strategy to sustainably grow sales & profit by expanding sales volume the customer base and market share across various market segments.
Analyse potential across various geographical areas and develop plans to service and grow these markets sustainably.
Oversee all branch aspects including but not limited to buying stock control sales customer service operations administration pricing tactics margin management financial management and creating and maintaining a collaborative supportive team culture.
Implement and maintain procedures & SOPs to ensure efficient effective business operations & controls.
Champion a culture of excellence in customer service & ensure that customer satisfaction is always prioritized & maintained.
Implement customer feedback mechanisms & use insights to continuously improve service delivery.
Lead manage & develop a highperforming team through effective recruitment training coaching & performance management fostering a positive & inclusive work environment that promotes teamwork collaboration employee engagement and high morale.
Give input and monitor & report on the branch budget ensuring alignment with overall business objectives.
Monitor analyse & report on financial performance including sales expenses & profitability & take relevant action.
Manage stock levels to ensure adequate stock availability minimize stock outs dead stock and prevent stock losses.
Implement efficient supply chain practices to streamline operations distribution increase productivity & optimise costs.
Ensure compliance with all relevant laws regulations & company policies and procedures to safeguard all company assets.
Identify & implement effective risk management strategies to safeguard assets and mitigate operational financial & regulatory risks.
Drive continuous improvement initiatives and staff development to enhance operational efficiency productivity & customer service.
Drive the companies continuous improvement program 20 Keys) to improve productivity housekeeping security and safety.
Build & maintain positive relationships with key stakeholders including customers suppliers support departments industry partners & where relevant regulatory authorities.
Act as a key representative of the branch within the organization and in external forums.
Report any fraudulent theft collusive suspicious unproductive malicious or instigative activities or attempts by any party.
Collaborate with senior management & contribute to strategic decisionmaking processes at the organizational level
Preferred Requirements:
Matric with a relevant tertiary qualification would be advantageous. At least five years management experience with a sound track record in running a B2B business. Must be computer literate MS Office with good excel skills and have own transport. A good understanding of the Aluminium market dynamics and Wispecos fenestration systems and software would be advantageous. Understanding the factors that affect profitability of a stockist operation that stocks manage pricing and margin and distribute products to other businesses.
Required Experience:
Manager
Full-Time