Refugee Resettlement Program Director
Refugee Resettlement Program Director
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Summary:
Responsible for managing all aspects of resettlement services including supervision of case management services for all refugees and immigrants quality assurance budgeting networking collaboration and staff supervision.
Our Agency:
Jewish Social Services (JSS) is a 40yearold organization working to improve the lives of individuals and families of all religions and nationalities. Our programs help people manage mental health and physical health; we care for and connect seniors to needed services and programs; we provide emergency financial help to rebuild selfsufficiency; and we welcome and help resettle and provide legal assistance to refugees from around the world. Our offices are located on the west side of Madison.
Essential Responsibilities:
- Provide supervision and support of the Resettlement staff to include the development and implementation of service standards goals and objectives.
- Coordinate monitor and ensure service delivery and documentation of case management education health and employment services for all clients.
- Responsible for the quality of Resettlement Services program case record documentation both manually and electronically. Records should follow required laws and accrediting bodies as well as agency policies and procedures. Documentation should be completed accurately and timely.
- Coordinate and supervise the programs overall quality assurance activities
- Lead weekly staff meetings and facilitate appropriate program communications.
- Serve as a member of JSS leadership team and collaborate with other JSS departments to ensure integration of services agency wide.
- Act as liaison between JSS and HIAS and the state refugee office.
- Regularly monitors HIAS (Reception & Placement Preferred Communities) Department of Children & Family (RSS) funds and other grant budgets by approving expenditures clearing vouchers and check requests.
- Research and build relationships with community stakeholders including local government apartment managers local churches and synagogues colleges and employers to access adequate and appropriate services for clients.
- Serve as emergency backup for case management. Prepares or oversees preparation of all reporting as required and ensures program compliance.
- Represents JSS in the community and workplace in a professional and ethical manner.
- Demonstrates sensitivity to the service populations cultural and socioeconomic characteristics.
- Demonstrates strong interpersonal decisionmaking problemsolving oral and written skills.
- Provides weekly supervision and prepares annual performance evaluations for assigned staff with guidance and input from the Executive Director.
- Utilizes a basic knowledge of Microsoft Office applications.
- Must be able to work with populations of all ages and backgrounds
Essential Qualifications:
- Bachelors Degree required. Masters preferred in social work or public health. Two years of supervisory experience is required.
- Knowledge and experience working with vulnerable diverse communities including refugee immigrant and BIPOC communities.
- Knowledge of resources available in Dane County
- Able to work interact and communicate effectively with grant funders (HIAS DCF PRM ORR) Wisconsin resettlement affiliates community partners and volunteers.
- Relevant community outreach or organizing experience
- Strong organizational communication (verbal & written) skills required
- Excellent administrative organizational skills which ensure multiple competing priorities are addressed and completed in a strategic and thoughtful manner
- Ability to communicate on an individual level and in group situations.
- Ability to serve in the Madison Jewish community without judgment.
- Ability to use databases Microsoft Office and video and teleconferencing
- Must be able to handle objects weighing up to 20 pounds
- Position will require evenings and weekend work commitments
- This position includes local travel and applicants must have the ability to access clients.
Not required but a plus:
- Fluency in Farsi/Dari Pashto Swahili Spanish Arabic or French.
Compensation and Benefits:
Compensation is $60000 to $70000 depending on experience. This is a full time position. Generous benefits include medical dental longterm disability shortterm disability life insurance flex spending 403(b) with 5 agency contribution (after 1 year) vacation and sick days secular Jewish and floating holidays.
Jewish Social Services is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
If you need assistance or accommodation due to a disability you may contact us at or you may call us at.
Required Experience:
Director
Employment Type
Full-Time
