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You will be updated with latest job alerts via emailAbout the Role:
You will lead the teams responsible for supporting multiple departments in delivery of valuable and viable propositions to our chosen audiences. Your team provides the front door of the Experience Management integrated service model and Managers working to ensure delivery of our programmes. You will report to the Senior Director Experience Management and have up to 3 direct reports of your own. This is a hybridremote and officebased position. Our UK office is located in central London.
You Will:
Implement Experience Management plans to produce and deploy targeted content to the right audience through the relevant channels meeting revenue and return on experience investment targets and membership and other audience volume targets across the agreed propositions and programmes.
Ensure understanding and agreement with Experience Leadership team Proposition Owners and other Department leaders on strategic direction priority and within the Experience function.
Foster an audiencefirst mindset where audience needs are understood and prioritised and where messages are personalised to meet audience needs and interests
Lead your Experience Business Partners who understand and deliver brand activations content marketing and communications; and bring insights and data to help develop propositions.
Lead your Delivery team who ensure the delivery of programmes that meet our corporate goals.
Work with the Director Planning & Performance to lead assigned Proposition Owners through the annual planning process and quarterly performance increment planning process to ensure that demand and capacity across delivery portfolio are balanced.
You Have:
How We Support You:
We provide flexibility to help you achieve a good worklife balance. Youll be part of a global diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace including healthcare pension plan annual leave parental leave an employee assistance program. We care about our employees welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you your family and your lifestyle.
We believe in nonstop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued developlement
About Us:
At The Association a Great Place to WorkCertified company we are transforming the accounting and finance profession. We are futurefocused empowering the worlds most accomplished accountants to stay relevant meet todays demands and prepare for tomorrows challenges through quality education resources and training.
Learn more about The Association on LinkedIn and our Career Site.
#LIRemote #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.
Required Experience:
Director
Full Time