Senior Director Experience Design
Senior Director Experience Design
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Salary Not Disclosed
1 Vacancy
Job Description
The Senior Director plays a critical strategic role in leading experiences that are connected across a complex ecosystem of user journeys. This role is a perfect fit for a leader with a strong and inclusive design POV the ability to connect the dots and the desire to bring out the best in others. This leader will manage daytoday design activities while also effectively working with senior partners across multiple lines of business on strategy prioritization and delivery. They will lead an extremely talented team of product designers to power TIAAs retirement experiences.
As an innovator of retirement experiences for one of Americas most storied and important financial services organization you will have the chance to shape the future of retirement. If you are motivated by complex purposeful and engaging challenges then we invite you to join us on our mission!
Key Responsibilities and Duties
- Manage a design team that partners with research content data science legal and compliance product management and engineering teams to establish modern best practices for endtoend experience design.
- Lead with selfawareness and empathy looking to get the most out of others and providing constructive and ongoing feedback coaching and mentoring to help people achieve their full potential.
- Execute the mission for the team with a radically usercentric and iterative mindset.
- See the big picture and define and advocate for an ambitious design vision to drive the most impact for the organization through scalable strategies. Deliver against the vision using new ways of working and technologies such as AI.
- Communicate ideas and concepts in a clear and compelling way to audiences of all levels of understanding and seniority in an organization acting as an advocate for human centered design.
- Work successfully and influentially across a diverse group of stakeholders in a range of different functions and roles to drive towards shared outcomes.
- Bring a maker mindset so teams can iterate and experiment to challenge the status quo and improve processes for creating futureforward product experiences.
- Model and demonstrate that everyone is an owner through thoughts actions and behaviors. Actively get things done raising the bar for performance and taking accountability for your own actions.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 8 Years Required; 10 Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
10PL
Preferred Experience & Qualifications
10 years of UX design and /or design management experience
Strong and demonstrated background in: enterprise experience design; consumer product design; mobile platform design in an agile delivery model and a track record of shipping high impact outcomes in a fastmoving and changing environment
Demonstrate working knowledge of or practice in Figma
Strong team management and team building skills. Demonstrated experience in leading and mentoring leads and individual contributors as well as developing talent and upgrading craft skills
Successful track record of creative problemsolving across crossfunctional partners to drive bestinclass thinking from all parts of the organization while leading all phases of the design process
Demonstrated experience designing and contributing to a design system across an enterprise with an openness to partner and collaborate
Anticipated Posting End Date:
Base Pay Range: $160700/yr. $223400/yr.Actual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic location. In addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs nonannual sales incentive plans or other nonannual incentive plans).
Company Overview
Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today were a marketleading retirement company fueled by worldclass asset management. But were not just another legacy financial services firm. Were fighting harder than ever before for our clients and the many Americans who need us.
Benefits and Total Rewards
The organization is committed to making financial wellbeing possible for its clients and is equally committed to the wellbeing of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial wellbeing. To learn more about your benefits please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.
Read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Privacy Notices
For Applicants of TIAA Nuveen and Affiliates residing in US (other than California) click here.
For Applicants of TIAA Nuveen and Affiliates residing in California please click here.
ForApplicants of TIAA Global Capabilities click here.
For Applicants of Nuveen residing in Europe and APAC please click here.
Required Experience:
Exec
Employment Type
Full-Time
