Senior Product Manager - Freshworks Platform Enterprise Communication and Collaboration
Senior Product Manager - Freshworks Platform Enterprise Communication and Collaboration
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Job Description
The Opportunity: Build the Future of Enterprise Communication & Collaboration
As a Senior Product Manager on the Freshworks Platform Team youll play a pivotal role in shaping the future of the communication and collaboration ecosystem for businesses worldwide. This is an opportunity to own innovate and scale highimpact product modules that drive differentiation and customer delight.
We are looking for a strategic thinker customer advocate and powerhouse who thrives in a fastpaced SaaS environment. If youre passionate about building seamless intuitive and scalable communication experiences wed love to hear from you!
What Youll Do
Own & Build for Growth
Take full ownership of key product modules driving sustained differentiation and impact.
Develop deep domain expertise and stay ahead of industry trends in communication & collaboration.
Define build release and measure success for endtoend product experiences.
Be a Customer Champion
Develop a deep understanding of customer pain points needs and workflows.
Bridge the gap between customers engineering design and business teamsensuring customercentric product development.
Continuously gather insights test hypotheses and iterate to drive meaningful outcomes.
Deliver Exceptional User Experiences
Create intuitive elegant and powerful solutions that balance customer needs with technical feasibility.
Work with design and engineering teams to bring bestinclass usability to every product interaction.
Champion an iterative MVPfirst approachshipping fast learning continuously and improving rapidly.
Collaborate & Lead
Partner with engineering marketing sales and leadership teams to align product strategy with business goals.
Communicate clear compelling product visions to stakeholders ensuring seamless and adoption.
Foster a culture of innovation ownership and agility within the product team.
Act with Speed & Impact
Break down complex problems into phases enabling incremental progress while keeping the big picture in focus.
Leverage datadriven decisionmaking to prioritize and iterate effectively.
Drive structured experimentation and learning loops to optimize product outcomes.
Qualifications :
What You Bring
8 years of experience in global/crossfunctional software teams in a SaaS/product company.
Knowledge of Distributed Systems
Platforms mindset
5 years of core product management experience building features for internetscale software products.
Customerfirst mindset with a strong ability to listen empathize and problemsolve.
Ability to simplify complex technical concepts and communicate effectively with internal & external stakeholders.
A proven track record of making datadriven decisions while balancing longterm vision and fastpaced .
Experience working in an agile iterative environment leveraging structured experimentation to drive impact.
Additional Information :
Impact at Scale: Shape the future of collaboration for thousands of businesses worldwide.
HighGrowth Environment: Work with a team of passionate worldclass professionals in a rapidly scaling company.
Innovative Product Culture: We prioritize craftsmanship continuous learning and customer delight.
Recognized Excellence: Join a company thats trusted awardwinning and loved by users.
If youre excited about building worldclass communication & collaboration experiences apply today and lets create something amazing together!
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
