Senior Product Manager
Senior Product Manager
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Job Description
What will the role entail
Take Ownership: Take end to end product ownership
Be a Customer Champion: Develop a sense of empathy with our customer base to build
an understanding of various problems. The role is also a bridge between the customer
and the engineering teams to ensure focus on solving customer needs & delivering
continuous value.
Practice Craftsmanship: Learn and Practice product craft. Create solutions with
delightful user experiences and find the balance between solving the customer problem
and shipping the right product solution. We take pride in releasing the smallest of
features while iterating and shipping regularly.
Play as One Team: The role needs you to communicate clearly to various stakeholders
of Product development Engineering Marketing Sales & Leadership teams and work
together to bring your vision to life.
Act with Urgency: Breakdown complex problems to phases to help the team make
incremental progress while still keeping the bigger picture intact. Youd evangelize the
vision and ensure maximum customer value is achieved with the appropriate amount of
work.
Qualifications :
8 years of working in global/crossfunctional software teams in a software product
company. SaaS experience is preferred as youd settle right in.
Having prior experience building platform products
5 years of core product management experience in building features for internet
software products.
Being empathetic and having a strong listening ability to understand the other person
may it be a customer or a stakeholder.
Ability to arrive at Intuitive & simplistic solutions. You need to have a strong sense of
UI and usability.
Ability to communicate complex concepts/customer problems in a simple way to
internal & external stakeholders.
A track record of making daytoday datadriven decisions in a fastevolving
environment while keeping an eye on the overall vision.
Having worked in a mode of structured experimentation measuring and iterating on
problems from time to time to achieve product goals.
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their
true potential purpose and passion irrespective of their background gender race
sexual orientation religion and ethnicity. We are committed to providing equal
opportunity for all and believe that diversity in the workplace creates a more vibrant
richer work environment that advances the goals of our employees communities and
the business.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
