Digital Program Operations Manager
Digital Program Operations Manager
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Job Description
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.
The Digital Program Operations Manager serves as a member of the Digital Strategy & Operations Team within the Digital Center of Excellence. As a key member of the Digital Strategy & Operations Team this role plays a pivotal role in managing and enhancing our digital projects and programs ensuring they align with our strategic goals and operate efficiently.This role requires an individual who has depth within several of the following disciplines: leadership skills selfmotivated detail oriented analytical mindset ability to handle multiple projects/job responsibilities champion of intradepartmental collaboration and the ability to problem solve and bring resolution.
This position is not eligible for Visa sponsorship.
Due to work requirements candidates must be located within 30 miles of Green Bay Stevens Point or Milwaukee WI.
We invite you to view the opportunity below.
As a Digital Program Operations Manager you will:
- Lead manage and contribute to various digital projects and initiatives while maintaining a strong alignment with our digital partners programs and platforms.
- Act as a liaison for operational program matters addressing risk finance program management and operational excellence.
- Drive operational efficiencies and continuous process improvement within the digital domain.
- Demonstrate strong leadership skills and selfmotivation to handle multiple projects and responsibilities effectively.
- Promote collaboration within and between departments championing interdepartmental cooperation.
- Apply an analytical mindset to problemsolving and conflict resolution.
- Accountable for the accuracy effectiveness and proactive management of strategic digital operations programs that support key longterm initiatives and special projects related to the digital channel.
- Lead various program components within the digital ensuring their effectiveness and .
- Develop and maintain an annual policy/program review to verify that key functions are working as designed.
- Subject matter expert for operational matters for aligned digital platforms/program initiatives
- Partners with key leaders throughout the bank to identify assess and evaluate digital operationsrelated topics.
- Develop and document standards and procedures while identifying operational risks and process efficiencies.
- Identify assess measure monitor and report of critical digital operations areas.
- Develop and maintain working relationships across lines of business and with various teams including Finance Vendor Management Digital Teams Risk and EPMO.
- Direct accountability for the business lines role in vendor management invoice management and vendor risk management.
- Collaborate with Finance to perform business planning for key programs including ROI expense management and vendor management.
- Provide grouplevel reporting forecasting and guidance as required.
- Influence the operating model for digital programs in collaboration with business line and channel leaders.
Education
- Bachelors Degree Finance Business Administration Marketing or similar. Required
Experience
- 810 years leading projects and initiatives in a matrixed or complex organization. Required
In addition to core traditional benefits we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversityfocusedColleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including wellbeing programs and incentives parental leaveanemployee stock purchase plan military benefits and much more.
Personal banking loan investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the our community onFacebookLinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Banks anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application interview and hiring process. Please contactif you need an accommodation at any time during the process.
Associated BancCorp is an Affirmative Action andEqual Opportunity Employer. Associated BancCorp participates in the EVerify Program. EVerify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank isPay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including but not limited to work location skills experience education and qualifications for the role.
$86800.00 $148800.00 per yearRequired Experience:
Manager
Employment Type
Full-Time
