Requirements Gathering: Collaborate with stakeholders to gather define and document business requirements.
Business Process Analysis: Analyze current business processes and systems to identify areas for improvement and recommend process optimizations.
Data Analysis & Reporting: Perform data analysis to provide insights that drive decisionmaking and create reports and dashboards for stakeholders.
Solution Design & Documentation: Work with technical teams to design solutions that meet business needs and ensure they are documented clearly for implementation.
Project Management Support: Assist in managing project timelines deliverables and resources to ensure projects are completed on time and within budget.
Stakeholder Communication: Act as a liaison between business stakeholders and IT teams ensuring clear communication of requirements and project progress.
Testing & Quality Assurance: Participate in system testing and validation to ensure solutions meet business requirements.
Change Management: Support the organisation during system or process changes by creating training materials and supporting users through the transition.
Continuous Improvement: Identify opportunities for continuous process and operational improvements and implement best practices.
Requirements:
Education: Bachelor s degree in Business Administration Information Technology or related field (or equivalent experience).
Experience: Minimum of 45 years of experience as a Business Analyst or in a similar role.
Skills:Strong analytical and problemsolving skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Excel Word PowerPoint)
Experience with Business Process Modeling and requirement gathering tools (e.g. MS Visio JIRA etc.
Knowledge of business analysis methodologies (e.g. Agile Waterfall etc.
Experience with data analysis and reporting tools (e.g. Power BI Tableau etc.
Certifications: Business Analyst certifications (e.g. CBAP CCBA) are a plus. Industry
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