Virtual Assistant - ReceptionistCustomer Support
Virtual Assistant - ReceptionistCustomer Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
ORGANISATIONAL INFORMATION:
PRIMARY PURPOSE OF THE ROLE
- Answer incoming calls and route them to the appropriate departments.
- Handle customer service inquiries via phone and email with professionalism and care.
- Perform accurate data entry into internal systems and databases.
- Schedule appointments meetings and followups as needed.
- Maintain client information with confidentiality and integrity
- Provide general administrative support as required.
Requirements
- Requires At least 2 years Proven experience in a receptionist or customer service role (With remote experience preferred)
- CSR/CSO with minimum 2years B2B B2C AUSTRALIAN Outsourcing Customer support experience are encouraged to apply!
- B2C1 Language proficiency (written and spoken english) is recommended.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office and/or Google Workspace.
- Reliable internet connection and a quiet work environment.
- Ability to multitask and manage time effectively in a remote setup.
Benefits
Why choose ScaleX Solutions
- PERMANENT Work from Home/ work anywhere.
- No weekend work
- Work/Life balance
- Our Cause to help and safeguard the lives women and children from the perils of human trafficking by partnering with Destiny Rescue
- We got each others backs
- Fun and engaging culture
What are the perks in joining us
- Competitive salary package commissions international travel incentives.
- HMO coverage (after 1 year of tenure).
- Flexible working arrangements.
- Healthy and encouraging working environment
Learn more about our organization and our culture here:
ScaleX Outsourcing Solutions Instagram Facebook Linktree
Skills and Experience Required: *Requires At least 2 years Proven experience in a receptionist or customer service role (With remote experience preferred) *CSR/CSO with minimum 2years B2B B2C AUSTRALIAN Outsourcing - Customer support experience are encouraged to apply! * B2-C1 Language proficiency (written and spoken english) is recommended. * Strong attention to detail and organizational skills. * Proficiency in Microsoft Office and/or Google Workspace. Reliable internet connection and a quiet work environment. Ability to multitask and manage time effectively in a remote setup.
Education
None in Specific
Employment Type
Full Time
Company Industry
Higher Education / Education / Professional Training and Coaching / Education Administration Programs
