Sales Process Specialist
Sales Process Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 60000 - 72000
1 Vacancy
Job Description
- This is a Hybrid role requiring 3 days/week in our Northbrook IL office
- Candidates must reside close to Northbrook IL
- Uses knowledge and relationships from guiding postsales implementation of Testing Inspection and Certification (TIC) products and services to collaborate with account owner on renewal strategy and inform planning for expansion opportunities.
- Coordinates postsale activities to ensure customers are meeting TIC certification requirements and product or service adoption timelines.
- Serves as a single point of contact for postsales services and ongoing relationship support for assigned customer contacts.
- Builds trust transparency and loyalty with customer contacts. Directs feedback internally when appropriate.
- Connects customer personnel to relevant UL personnel when applicable.
- Takes ownership of a variety of product investment and technical issues and ensure complete resolution from the customers perspective.
- Supports implementation and fulfilment teams to deliver solution to customer postsale.
- Collaborates with internal resources until an issue is resolved and communicated to customer.
- Provides input to account manager TSR/TISR and (where appropriate) to inform renewals and sales strategy.
- Builds an internal UL problem solving network works under moderate guidance and engages internal personnel to problems improve delivery etc.
Qualifications
- High school diploma.
- 2 years of Customer Service and/or Inside Sales experience
- Business acumen and a sufficient understanding of business sales processes.
- Highly organized and selfdirected
- Strong communication and administrative skills.
- Proficient in MS Office (Word PowerPoint Excel Outlook) and CRM software
What we offer:
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimatedannual compensation for this position is $60000 $72000. which includes a base salary of $50000. $60000. and 100 on target of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 20 of the base salary paid quarterly and is contingent upon performance. Compensation is based on multiple factors including jobrelated knowledge/skills experience geographical location as well as other factors.
This position also provides health benefits such as medical dental and vision; wellness benefits such as mental and financial health; and retirement savings 401K) commensurate with the standard rewards offered in each individual location or country. We also provide fulltime employees with paid time off including vacation 15 days) holiday including floating holidays 12 days) and sick time off 72 hours).
#LIJK3
#LIHybrid
Required Experience:
Unclear Seniority
Employment Type
Full Time
