Program Coordinator International Student Programs
Program Coordinator International Student Programs
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$ 3825 - 4864
1 Vacancy
Job Description
General Summary
Posting will remain open until filled. Priority screening for applications received by April 27 2025.The International Student Programs (ISP) Program Coordinator provides comprehensive administrative and front desk support to the ISP office at Highline College. As the primary point of contact for all inperson and virtual office interactions this position plays a vital role in creating a welcoming efficient and professional environment for students staff faculty agents and visitors. The coordinator ensures the smooth daily operation of the front desk supports logistics and communications for ISP activities
This is a fulltime classified position which is eligible for overtime.
Schedule: Mon Fri 8am 5pm
The College has a summer work schedule (four 10hour days Monday through Thursday typically starting in midJune).
Salary Information: The salary range stated above reflects the starting step of Range 40 (Step C) and ending step (Step M) salary for this classified position. Based on salary placement of Step C it will take 5 years to reach Step L on the salary schedule and 11 years to reach Step M. This does not reflect any contractual changes legislative mandated salary increases or Cost of Living Increases (COLAs) that may be approved in the future.Essential Tasks
Reporting to the Associate Director of International Student Recruitmentthis postilion will:
Front Desk & Communication Support:- Serve as the first point of contact for walkins phone calls and general inquiries;
- Monitor and manage the ISP general email inbox; respond to inquiries or direct to appropriate staff;
- Provide accurate and culturally sensitive information about ISP office procedures and services and direct students to appropriate resources and staff members within the ISP office;
- Schedule appointments and assist with calendar logistics for ISP staff when needed.
- Oversee daytoday office operations including ordering and restocking supplies preparing shipments and coordinating mail distribution;
- Maintain a clean organized and functional front desk and common office area;
- Receive and route documents and materials (e.g. tuition receipts forms mail) to appropriate ISP team members;
- Assist with filing scanning and organizing physical and digital records;
- Support basic data entry and spreadsheet maintenance for administrative tracking.
- Assist in the creation of simple promotional materials (e.g. flyers posters signage) using Canva;
- Support officewide communications and announcements by preparing visual content for events or outreach;
- Help maintain organization of shared marketing files and templates.
- Provide logistical support for orientations events and campus visits including preparation of materials name tags signage and checkin coordination
- Assist with printing marketing collateral or promotional items for recruitment activities as requested.
Supervision & Team Collaboration:- Supervise 12 student workers to ensure consistent front desk coverage and task completion;
- Support onboarding and crosstraining of new student workers;
- Collaborate closely with other ISP staff including recruitment advising fiscal and admissions team members;
- Perform other duties as assigned by the Associate Director of International Student Recruitment to support the goals of the ISP office.
Other Support:- May serve as Designated School Office (DSO) to support initial I20 issuance in the absence of primary admissions staff;
- Perform other duties as assigned by the Associate Director of International Student Recruitment to support the goals of the ISP office.
Ability to:- Communicate effectively (verbal and written);
- Work independently and in a team environment;
- Use Google Workspace Microsoft Office and Canva;
- Be proactive organized and detailoriented with strong communication and exercise time management skills.
- This position is based onsite at the International Student Programs office;
- Occasional support during evening or weekend events may be required with advanced notice.
Qualifications
Minimum:
- High School completion or equivalent;AND
- Two years of fulltime administrative experience with an emphasis on program coordination data management and customer service.
- Equivalent education/experience.
- Bilingual or multilingual skills are a plus but not required
- Experience working in higher education or a culturally diverse environment preferred
Supplemental Information
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
THE COLLEGE
Highline College prides itself on its commitment to diversity and equity its institutional culture of collegiality and innovation its globalization of curricula and its inclusion of the community in its programming. Founded in 1961 Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16500 students a student population of over 70 students of color representing 35 nations and more than 100 languages. The college embraces equity inclusion and social justice with core goals of student attainment diversity community Engagement and sustainability. The student body at Highline College is made up of Transfer students Running Start students Professional Technical students International students Comprehensive Transition Program for students with intellectual disabilities Adult Basic Education and English Language Learners. In addition we offer six bachelor of applied science fouryear degrees.
MISSION AND VISION
As an essential part of ourmission and vision diversity equity and inclusion are promoted and fostered in all aspects of college life.
APPLICATION PROCEDURE
Your online application must include the following to be considered complete:
1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;
2. A letter of application/cover letter (twopage maximum recommended) that addresses your ability to meet the QUALIFICATIONS and KNOWLEDGE SKILLS AND ABILITIES for the
position;
3. A onepage response to the Supplemental Question.
CONDITIONS OF EMPLOYMENT:- National Criminal Background Check may be required;
- This position is covered under the Washington Public Employees Association (WPEA)bargaining agreement.
APPLICATION HELP
Should you have any difficulties uploading your documents or navigating the application process please contact NEOGOV Technical Support at 1 Monday Friday 6:00 AM to 6:00PM Pacific Time.
HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff as well as our student population. We strive to create a working environment that includes and respects cultural racial ethnic sexual orientations and gender identity diversity. We strongly encourage applicants to apply without regard to race color religion sex sexual orientation national origin age marital or veteran status disability or any other legal protected status.
REASONABLE ACCOMMODATIONS
The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay the states free telecommunication access service.
TITLE IX POLICY
Highline College complies with Title IX regulations. For details on our policies see our website College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.
NONDISCRIMINATION STATEMENT
The college provides equal opportunity in education and employment and does not discriminate on the basis of race color national origin age disability sex sexual orientation marital status creed religion or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types).
The Title IX Coordinator Danielle Slota can be reached ator. 2400 S. 240th St. Des Moines WA 98198. Building 12 Presidents Office.
The 504 Coordinator Jenni Sandler can be reached ator. 2400 S. 240th St. Des Moines WA 98198. Building 25 5th Floor.
The Chief Human Resources Officer Melanie Lawson can be reached ator. 2400 S. 240th St. Des Moines WA 98198. Building 12 Human Resources.You can receive this information in an alternate format by contacting Access Services; TTY.
Required Experience:
IC
Employment Type
Intern
