Program Manager AMXL ACES
Program Manager AMXL ACES
Posted on :
09-04-2025
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1 Vacancy
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Job Description
To drive process excellence for IN AMXL (Amazon Extra Large) Fulfillment Business we are currently looking for an ACES Manager.
As an ACES (Amazon Customer Excellence Systems) Manager you will drive process standardization for the FC (Fulfillment center) network. You will centrally drive programs that contribute to the optimization of the FC Operations providing operators with sufficient knowledge and appropriate tools to improve performance.
Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
The FC ACES manager will be working with Operations leaders 3P partners Category and other cross functional teams for IN AMXL FC network to
1 Deploy the FC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in IN AMXL.
2 Use the PDCA methodology to drive small scale improvements in processes
3 Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
4 Sustain roll out of Continuous improvement essentials and Kaizen essentials training to managers.
5 Act as a subject matter expertise for FC ops/ACES for IN AMXL network
2 years of program or project management experience
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As an ACES (Amazon Customer Excellence Systems) Manager you will drive process standardization for the FC (Fulfillment center) network. You will centrally drive programs that contribute to the optimization of the FC Operations providing operators with sufficient knowledge and appropriate tools to improve performance.
Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
The FC ACES manager will be working with Operations leaders 3P partners Category and other cross functional teams for IN AMXL FC network to
1 Deploy the FC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in IN AMXL.
2 Use the PDCA methodology to drive small scale improvements in processes
3 Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
4 Sustain roll out of Continuous improvement essentials and Kaizen essentials training to managers.
5 Act as a subject matter expertise for FC ops/ACES for IN AMXL network
2 years of program or project management experience
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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