Social Services Senior Administrator
Social Services Senior Administrator
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Job Description
Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and wellbeing fostering selfsufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kickstart your profession.
For more information please visit today!
Summary Statement
Essential Functions
- Plans for new and existing programs directs and coordinates activities/phases of programs and implements necessary changes.
- Develops new policies and procedures updates or changes existing policies/procedures translates changes to staff trains staff and creates review and data collection forms.
- Supervises and monitors programs/services staff productivity.
- Modify and/or implement operational methods and assume leadership in corrective action and/or error reduction planning.
- Submits statistical reports information and summaries on program and staff development and data systems information.
- Reviews statistical and narrative reports records and case histories prepared by staff to evaluate effectiveness of services provided.
- Revises operating procedures which include workload assignment and staffing.
- Recommends revision of policy and procedures to improve services.
- Reviews and evaluates the work of staff makes recommendations on hiring and disciplinary actions.
- Instructs advises and directs the implementation of policies and procedures. Evaluate and monitor their effectiveness and efficiency through review of administrative reports program reviews and client contact.
- Coordinates with other administrators State and community agencies to meet and improve agency objectives.
- Interacts with union representatives handles grievances and assists supervisors on disciplinary actions formal contracts terminations and promotions.
- Prepares and/or oversees the preparation of various reports such as statistical attendance analysis of operations program assessments supervisory reviews and special reports upon requests.
Job Requirements
JOB REQUIREMENTS for Social Services Senior Administrator
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Three years experience in health or human services worksuch as applying theories principles laws and practices of health or human services programs and services that assist with and improve life for individuals families or communities such as financial support employment unemployment housing health care disease prevention substance abuse child protective services physical/mental health treatment and prevention orrehabilitation.
- Six months experience in health or human services program administration such as overseeing and directing the development implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
- Six months experiencein developing policies and procedures.
- Six months experience in staff supervision which includes planning assigning reviewing and evaluating the work of others.
- Knowledge of budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining monitoring projecting and controlling a budget within set policies and procedures.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.
DHSS does not provide employmentbased sponsorship.
Benefits
To learn more about the comprehensive benefit package please visit our website at Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application online all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call. TDD users should call the Delaware Relay Service Numberfor assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Senior IC
Employment Type
Full-Time
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