IT Technician
IT Technician
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$ 42031 - 50437
1 Vacancy
Job Description
Title: IT Technician
Institution:Volunteer State Community College
Job Summary:
This position is responsible for the operation of faculty and staff workstations and computer labs on the Volunteer State Community College campuses. This job requires software installation hardware installation implementation of security program modification and troubleshooting of both Apple and Windows operating systems. This job also requires knowledge of desktop and application virtualization. Travel to off campus locations is required.
Job Duties:
Install relocate maintain upgrade troubleshoot and repair a broad range of networked and nonnetworked client hardware devices and software applications. Build maintain and deploy computer images. Responsible for maintaining accurate hardware and software inventories. Research and evaluate software packages and operating systems. Modify applications to disable certain potentially dangerous features. Respond to emergency situations as needed. Administer computer labs. Able to work with minimal supervision and make decisions within college policies and guidelines. Able to occasionally work weekends or unusual hours. Able to communicate technical concepts to nontechnical users. Evaluate and recommend various hardware devices and software applications for compatibility with existing college hardware software and network platforms. Other duties as assigned.
Minimum Qualifications:
Associates degree in a computerrelated discipline and 1 year of client support in an Active Directory environment OR High school diploma or equivalent and 3 years of client support in an Active Directory environment.
Preferred Qualifications:
Microsoft and/or Apple certifications.
Experience with Citrix or other virtual desktop products.
Experience with Altiris or SCCM Client Management suites.
Experience with Macintosh OSX.
Knowledge Skills and Abilities:
Proficient with Microsoft applications.
Basic knowledge of networking Active Directory and server principles.
Ability to diagnose computer related problems by utilizing industry best practices troubleshooting techniques analytical skills and vendor support.
Candidates must enjoy working in a team environment supporting a varied constituency and possess a solid working knowledge of technologies used in a computing laboratory environment in higher education.
Good problem solving organization and communication skills.
Ability to learn new technology skills quickly.
Pay Rate: $42031 $50437 annual salary depending on experience
Volunteer State offers a comprehensive benefits package including but not limited to the following:
- Insurance: Health Dental Vision Life Disability (long and short term) FSA/HSA
- Wellness Incentive Program (if enrolled in Health)
- Educational Assistance: Fee Waiver Spouse/Dependent Discounts Tuition Reimbursement
- Employee Assistance Program
- Longevity Pay
- Retirement Options: State of TN Pension (TCRS) 401a 401K with up to $50/month match 403b and 457
- 14 Paid Holidays/Year
- Annual Leave (if applicable)
- Sick Leave
- Sick Leave Bank
- State Employee Discount Program with over 900 merchants
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
Required Experience:
IC
Employment Type
Full-Time
