drjobs Salesforce Prac Lead IT- PCC

Salesforce Prac Lead IT- PCC

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1 Vacancy
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Job Location drjobs

Merrimack, NH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory equip their workforce or secure their data we make it happen. All it takes is finding the right combination of tech hardware software cloud solutions and support services. Thats what we do. Were the IT Departments IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds experiences and perspectives. Its what makes Connection uniquewhat drives us to innovate and create technology solutions that stand apart from the crowd. Wed love for you to be a part of that fabric to share your ideas and experiences with a team that thrives on fresh thinking creativity and helping others.

Why You Should Join Us

Youll find supportive teammates and a rewarding career at Connectionplus great benefits. We take pride in supporting employees with a total rewards package that provides financial emotional and physical resources for you and your family. Our compensation 401k plans medical insurance and other benefits are progressive and competitive. We value the importance of our employees emotional wellbeing. To support employees we provide free therapy visits mental health coaching and tools and meditation also enjoy a generous paid time off package that includes not only vacation and care time but also Wellness and Volunteer Time Off days.

Responsibilities

Working under general supervision of the Sr Dir Process Optimization and Transformation relying on experience and judgement to plan and accomplish goals the Salesforce Practice Lead for IT plays a key role in developing and executing our strategy to establish and expand our Salesforce practice. The responsibilities include strategy development stakeholder engagement solution delivery team management and platform evangelism to ensure successful implementation and adoption of Salesforce across the enterprise. The Practice Lead provides guidance in developing and implementing functional requirements for Salesforce applications and integration to core Connection enterprise systems. Advocates for improvements in processes in support of the Sales and Sales support teams. Contributes to IT and customer focused improvements in the Salesforce platform and relevant Connection business systems. With support from Salesforce administrators and developers the Practice Lead is responsible for the design and build of Salesforce applications and integration to other applications and platforms including architecture languages best practices and methodologies. The Lead works with other IT Applications Development teams PMO and Client Services teams in fulfilling requirements for Salesforce as it relates to other Connection enterprise business systems and platforms. Works closely with Salesforce administrators and developers as well as with other departments at Connection such as Sales Sales Support Operations Finance and Marketing. The Lead may also work with external consulting resources based on project scope and priorities set by the business and IT. The Salesforce Practice Lead supports other team members by ensuring continued understanding of Salesforce technologies platforms and integrations using best practice methods and tools.

JOB DUTIES:

Defines and executes the vision for our internal IT Salesforce practice while driving utilization and best practices across various Sales segments.
Builds strong relationships with key stakeholders understanding their business needs and identifying potential Salesforce capabilities to address them.
Oversees the design implementation and ongoing maintenance of our Salesforce platform ensuring alignment with best practices and enterprise architecture strategy.
Mentors a highperforming team of Salesforce developers and administrators fostering their technical skills and supporting their professional growth.
Understands the needs of the business and advises on the most effective strategy regarding Salesforce applications development and integration. Recommends Salesforce process changes that support the future direction of the business allowing for seamless integration to other applications and platforms that improve efficiencies of the various departments that leverage the use of Salesforce.
Maintains development plans project scope ontime delivery and completion within budget.
Controls and monitors project progress costs risks remediation and change management processes
Organizes workload and ensures appropriate resource planning
Communicates status to appropriate stakeholders and closes out projects.
Interacts heavily with Salesforce Administrator Applications Development PMO QA Sales and Sales support teams as well as establishes and maintains external customers.
Reviews technical literature. Attends meetings and training opportunities to keep up to date on emerging technologies related to information systems and their proper use.
Performs all other duties or special projects as assigned.

Min

USD $117692.00/Yr.

Max

USD $153000.00/Yr.

Qualifications

Proven experience in Salesforce implementation and management including Salesforce Sales Cloud Marketing Cloud Platform and App Cloud Security Model Einstein Bots Agentforce etc..
Proven experience in building and scaling Salesforce practices or teams including leading project team members and vendor management.
Understanding of system architecture integrations and development methodologies within the Salesforce platform.
Strong communications skills with the ability to effectively collaborate across teams and stakeholders in a large enterprise.
Excellent problemsolving skills and ability to analyze complex business requirements.

Employment Type

Full-Time

Company Industry

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